H&R Block Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about H&R Block over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering H&R Block's offerings.

Sentiment data last updated on March 29, 2024

H&R Block complaint process

Do you have a dispute or had a bad customer experience with H&R Block? Submit your H&R Block complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of H&R Block.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional H&R Block complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about H&R Block?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

H&R Block complaints chart

We have received 15 complaints about H&R Block over the last 12 months. The graph below shows a monthly breakdown.

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H&R Block complaint statistics

Curious about H&R Block's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!

153
Total complaints
153
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 153 ratings

How to contact the customer service of H&R Block?

Below, you will find the contact information for the complaint department of H&R Block. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-472-5625
Contact form:

You can contact the customer service of H&R Block by calling 1-800-472-5625. If you want to reach out to H&R Block through their own website, you can use their contact form.

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H&R Block reviews: (153)

Authentic experiences shared by our community for your benefit.

Rude Receptionist

Complaint from Sweets1966 on 19 April 2022 about H&R Block.

The receptionist at my Block Advisor location iswas so inappropriate on the phone and in person. She argues with me none stop. She was even arguing with the manager. I have all of it on video. The manager, Michelle, then... Read more

Comments: 0
Rating:

Poor Communication and Service

Complaint from RiverJeep on 15 April 2022 about H&R Block.

I had an appointment Monday 4112022 at 4pm. After arriving I was informed that the person scheduled to do my taxes was not there. No phone call was placed to inform me. I was kind enough to have them reschedule... Read more

Comments: 0
Rating:

Poor Customer Service

Complaint from atickedoffcustomer on 13 April 2022 about H&R Block.

I had a few questions on my taxes so decided to go to a tax professional. That was a big mistake! When I was asking about deductions that we took last year, our tax pro replied oh those don't exist... Read more

Comments: 0
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Inaccurate Tax Filing

Complaint from D. Abildgaard on 13 April 2022 about H&R Block.

I filed my taxes with H R Block. Was asked if I received $2,800 in Stimulus payments. I responded that I only received $1,400 in 2021 and that was consistent with IRS records. The agent that filed my taxes indicated... Read more

Comments: 0
Rating:

gettin screwed

Complaint from SENIOR ENTERPRISES LLC on 12 April 2022 about H&R Block.

turned my biz taxes over to HR block ephrata wa. in feb 2022..since then was transferred to moses lake wa. store then to spokane wa.store then to airway hts. store, have 2 case number's in which I have had NO... Read more

Comments: 0
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Software help

Complaint from aw33 on 12 April 2022 about H&R Block.

There is no software help. I have left numerous messages for call-back, but no one has called back. The software has issues that should be resolved, but there is no help to do so. I can't file... Read more

Comments: 0
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Mistakes

Complaint from MTcouple on 12 April 2022 about H&R Block.

My wife and I had H R Block do our taxes this year as they were more complicated due to a move we made. The agent here in Laurel MT rescheduled us once but eventually called us in... Read more

Comments: 0
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My documents got lost

Complaint from retiree on 11 April 2022 about H&R Block.

I dropped off my documents (1099’s, Social Security and pension info) on 32322 and was told my taxes would be ready in about a week. The next evening my home phone showed a missed call from HR Block, no message... Read more

Comments: 0
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Misrepresentation

Complaint from Ace and family on 11 April 2022 about H&R Block.

My wife and I had an appointment for Saturday April 9@1030 We arrived at 1015 and checked in. There were at least 3 people there already. There were 2 ladies behind the counter talking, we waited until an older couple came out and... Read more

Comments: 0
Rating:

Overpayment trying to get refunded nightmare

Complaint from WHS on 09 April 2022 about H&R Block.

I was overcharged by your staff and It was next to impossible to get your manager to even call us back in fact she never did I tracked her down after 4 days and found her only to find... Read more

Comments: 0
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