H&R Block complaint: Overpayment trying to get refunded nightmare

Complaint from WHS reported on 09 April 2022 about H&R Block

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I was overcharged by your staff and It was next to impossible to get your manager to even call us back in fact she never did I tracked her down after 4 days and found her only to find out she DID NOT want to listen just tell us spoke over us just un general not a good person to have on this type of position we will never come back will tell everyone how we were treated

Suggested solution:

Fire her or demote her back to a position she can handle she is not front line material and does not know how to handle these kinds of situations bad for YOUR business

Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments