Giant Food Stores Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Giant Food Stores over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 4, 2024

Giant Food Stores complaint process

Do you have a dispute or had a bad customer experience with Giant Food Stores? Submit your Giant Food Stores complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Giant Food Stores.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Giant Food Stores complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Giant Food Stores?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Giant Food Stores complaints chart

We have received 19 complaints about Giant Food Stores over the last 12 months. The graph below shows a monthly breakdown.

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Giant Food Stores complaint statistics

Curious about Giant Food Stores's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

198
Total complaints
198
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 198 ratings

Giant Food Stores reviews: (198)

Authentic experiences shared by our community for your benefit.

Harassment while working

Complaint from Ericayorks on 09 May 2022 about Giant Food Stores.

I busted my butt at that store. 3 weeks. Pushing carts. I filled in noone was available to do the Job. I trained people that quickly coming in and they would leave. I did everything i could for these people... Read more

Comments: 0
Rating:

Food disaster

Complaint from dontcallmedebbie on 27 April 2022 about Giant Food Stores.

This is truly my first time messaging you. The store has not been good for a very long time. Terrible at restocking. Always a mess. Things in wrong places. Found a package of meat put in the frozen veggie section,... Read more

Comments: 0
Rating:

Starbucks over charge

Complaint from jczimmie@comcast.net on 14 April 2022 about Giant Food Stores.

For every 6 venti latte order, the 7th is free. It has been this way since they started the promo. The last time was there, I ordered my usual skinny vanilla latte - and they charged me for... Read more

Comments: 0
Rating:

ignored and not doing their job

Complaint from Not satisfied with service on 06 April 2022 about Giant Food Stores.

Well I went shopping at this grocery store in accokeek,MD to get a few things. I went to the News paper rack to get the WashingtonPost. It wasTuesday's instead of Wednesday's paper so the checker in one of the booths... Read more

Comments: 0
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Insurance fraud

Complaint from foggy on 30 March 2022 about Giant Food Stores.

Cynthia Plaine Sullivan has a slipfall lawsuit on a broken footdid you look into this is a old injury and she is just fine,dont let her win shes a liar Read more

Comments: 0
Rating:

Bad customer service

Complaint from Ms.lawson on 18 March 2022 about Giant Food Stores.

I get off at 6:00 am and at the Giants by east over shopping center they have no respect for the customer it’s always 1 cashier everyday until 8am management will see the line all the way down the aisles... Read more

Comments: 0
Rating:

Deli Delay

Complaint from RLW on 10 March 2022 about Giant Food Stores.

Yesterday I was at the deli counter in the Doylestown store attempting to get a little lunch meat. There were 3 cutters working, all apparently filling deli kiosk orders. I was the only customer standing at the counter. I was given... Read more

Comments: 0
Rating:

rude cashiers

Complaint from Steve M on 08 March 2022 about Giant Food Stores.

I was at your store in Summit Square Langhorne on Saturday 3-5-2022. I have limited mobility and was looking for Heavy Cream. I had been at your dairy area but did not see anything such as Heavy Cream... Read more

Comments: 0
Rating:

BETTER SERVICE

Complaint from KENNY W on 02 March 2022 about Giant Food Stores.

EACH TIME I HAVE BEEN IN THIS STORE THERE ARE NO MORE THAN 2 CHECKOUT WITH A HUMAN THE LINE TO GET INIT GOES UP THE ASILES. SELF CHECKOUTS ARE VERY DIFFICULT FOR CUSTOMERS IN MY AGE BRACKET (NOT EASY... Read more

Comments: 0
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