While Giant Food Stores serves countless customers every day, complaint data from our community highlights recurring issues affecting customer satisfaction. Common complaints include rude and disrespectful behavior from employees, both at the deli counter and in general customer interactions. Customers also report problems such as being falsely accused of shoplifting, mismanagement, and experiencing harassment and verbal abuse from staff and management. Additional concerns involve unclean facilities, particularly bathrooms, and inconsistencies with pricing and discounts, such as not receiving savings when using discount cards.
To avoid these issues, we strongly advise customers to document their shopping experiences in detail, including receipts and any interactions with staff. If problems arise, escalate them promptly to store management or through official customer service channels, and ensure you follow up until a resolution is met.
Do you have a dispute or had a bad customer experience with Giant Food Stores? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Giant Food Stores.
Our sentiment meter has detected that Giant Food Stores complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Giant Food Stores, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 14, 2026
We have received 1 complaints about Giant Food Stores over the last 12 months. The graph below shows a monthly breakdown.
Curious about Giant Food Stores's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Giant Food Stores customers. Search, discuss and connect with other people in our community.
Complaint from Keskin on 02 November 2020 about Giant Food Stores.
I was there in the morning to send money from WesternUnion but employee really rude to me her name is Denise Cook. When I ask why is she being rude to me she replied that she was having a bad... Read more
Complaint from Sharon Narushoff on 24 October 2020 about Giant Food Stores.
I VERY carefully checked labels for the Giant 4 for $5 sale of Progresso soups. I picked 4 but at checkout the price came up higher so I asked to have them removed. I understand customers shuffle merchandise... Read more
Complaint from jweldon on 24 October 2020 about Giant Food Stores.
The individual who returns carts is not wearing a mask, simply wearing it around their neck as a acarf. Normally this is not a problem, but they also are refusing to wear the mask when returning to the store and... Read more
Complaint from 1stchoicedealz on 20 October 2020 about Giant Food Stores.
Ive been using this location 3-4 times per week for 3 yrs there’s constant issues w coupons,from all employees. Somehow me saving money I must be a criminal. I am followed watched consistently. Ive recorded In the... Read more
Complaint from Tommyboi on 05 October 2020 about Giant Food Stores.
Was in the store and was at self checkout the attendant I will call her was not very friendly in the first place when you walk up. Checking out I had two orders todo. I didn’t have a cart was... Read more
Complaint from Edo Fox on 28 September 2020 about Giant Food Stores.
About a month now or three or four times I have entered Giant Food on 7th and O street nw DC and have been barred by a fat security guard ..a big fat black woman greasy hair in a weave... Read more
Complaint from SFlo on 24 September 2020 about Giant Food Stores.
Applied online for flexible rewards upgrade . Number assigned differed from old card. No info on how to receive scannable card. Call to customer service unanswered for 20 minutes. Spoke to 3 people at local store. None knew what to... Read more
Complaint from Britt430 on 20 September 2020 about Giant Food Stores.
I ordered 3 lbs of shrimp from Giant for a party and it was so salty we couldn't eat Read more
Complaint from TPayne on 07 April 2020 about Giant Food Stores.
Good Afternoon. I wanted to submit a complaint about the store in Washington DC, on 3rd and H street NE. This occurred 3 times but last was today around 2:30 pm, 472020. I have been coming to this store for... Read more
Complaint from Latoyahenry881 on 21 March 2020 about Giant Food Stores.
**** was nodding out I caught him doing drugs outside on his break he work for Giant Foods in Rehoboth Delaware Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
