While Giant Food Stores serves countless customers every day, complaint data from our community highlights recurring issues affecting customer satisfaction. Common complaints include rude and disrespectful behavior from employees, both at the deli counter and in general customer interactions. Customers also report problems such as being falsely accused of shoplifting, mismanagement, and experiencing harassment and verbal abuse from staff and management. Additional concerns involve unclean facilities, particularly bathrooms, and inconsistencies with pricing and discounts, such as not receiving savings when using discount cards.
To avoid these issues, we strongly advise customers to document their shopping experiences in detail, including receipts and any interactions with staff. If problems arise, escalate them promptly to store management or through official customer service channels, and ensure you follow up until a resolution is met.
Do you have a dispute or had a bad customer experience with Giant Food Stores? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Giant Food Stores.
Our sentiment meter has detected that Giant Food Stores complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Giant Food Stores, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 14, 2026
We have received 1 complaints about Giant Food Stores over the last 12 months. The graph below shows a monthly breakdown.
Curious about Giant Food Stores's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Giant Food Stores customers. Search, discuss and connect with other people in our community.
Complaint from Linda smart on 12 September 2023 about Giant Food Stores.
Your prices have gone consistently higher since the pandemic and I feel I was patient (along with other customers that I have spoken with)because of obvious problems getting the food to the store, etc. but we are in 2023 and... Read more
Complaint from Pistol shooter on 04 September 2023 about Giant Food Stores.
I make my weekly grocery purchase at this store due to its close proximity to my home. I normally buy luncheon meats and cheese. There is one person that works the Deli counter that habitually argues with me on how... Read more
Complaint from Keith Rotay on 12 August 2023 about Giant Food Stores.
Cashier rang up grocery , I had let her know I had card on file I manually put my phone in she says didn't work. Offer no help to correct the problem, I paid and left. Not to hold up... Read more
Complaint from Lnd2 on 24 July 2023 about Giant Food Stores.
I have always shopped at this giant because it is closest to my home and they always carry the best products, unfortunately for the past 4 months or so I can barely go into this store anymore, when I do,... Read more
Complaint from Gavin 4687@gmail.com on 19 June 2023 about Giant Food Stores.
I used the Bathroom in the North Wales store this afternoon. It was absolutely disgusting floor covered with trash toilet seat and toilet filthy. I spoke with the store manager he listened and didn’t seem to care says he never... Read more
Complaint from FrancescoDC on 17 June 2023 about Giant Food Stores.
I was looking for Crystal light powdered lemonade. So I found an aisle with a sign above the aisle that clearly says Powdered Drinks. So I searched this entire aisle and could not find any powdered drinks.... Read more
Complaint from myshadow on 13 June 2023 about Giant Food Stores.
I would like to file a complaint against one of the employees that works at the 43670 Greenway Corp Drive Ashburn, Va Ashburn, VA 20147 location. I do not have a name but I can describe this man as being... Read more
Complaint from ehanson on 30 May 2023 about Giant Food Stores.
I walked up to the deli counter (no customers were there) and there were two employees slicing meats behind the counter. I stood there for about 5 minutes and then asked if I could get just a 1/4 pound... Read more
Complaint from Gbowling81 on 28 May 2023 about Giant Food Stores.
Arrived to store location at 9:45 pm Saturday May 27, 2023. The store hours posted on the door as well as online stated 10pm. Found the door locked and not opening. Employees inside were visible and refused to respond... Read more
Complaint from BlairK on 16 May 2023 about Giant Food Stores.
The Deli manager at Giant Food Store, Potomac Station Store 0250 was extremely rude. Not once but few instances where she doesn’t care about customer at all, she is not willing to help, very rude and was instead busy... Read more
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