Giant Food Stores Complaint Sentiment: Neutral

Our sentiment meter has detected that Giant Food Stores complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Giant Food Stores, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 18, 2024

Giant Food Stores complaint process

Do you have a dispute or had a bad customer experience with Giant Food Stores? Submit your Giant Food Stores complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Giant Food Stores.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Giant Food Stores complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Giant Food Stores?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Giant Food Stores complaints chart

We have received 19 complaints about Giant Food Stores over the last 12 months. The graph below shows a monthly breakdown.

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Giant Food Stores complaint statistics

Curious about Giant Food Stores's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

198
Total complaints
198
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 198 ratings

Giant Food Stores reviews: (198)

Authentic experiences shared by our community for your benefit.

Filthy Bathroom

Complaint from Gavin 4687@gmail.com on 19 June 2023 about Giant Food Stores.

I used the Bathroom in the North Wales store this afternoon. It was absolutely disgusting floor covered with trash toilet seat and toilet filthy. I spoke with the store manager he listened and didn’t seem to care says he never... Read more

Comments: 0
Rating:

Poor Customer Service

Complaint from FrancescoDC on 17 June 2023 about Giant Food Stores.

I was looking for Crystal light powdered lemonade. So I found an aisle with a sign above the aisle that clearly says Powdered Drinks. So I searched this entire aisle and could not find any powdered drinks.... Read more

Comments: 0
Rating:

A Harrasing Staff Member

Complaint from myshadow on 13 June 2023 about Giant Food Stores.

I would like to file a complaint against one of the employees that works at the 43670 Greenway Corp Drive Ashburn, Va Ashburn, VA 20147 location. I do not have a name but I can describe this man as being... Read more

Comments: 0
Rating:

Rude Deli Employee

Complaint from ehanson on 30 May 2023 about Giant Food Stores.

I walked up to the deli counter (no customers were there) and there were two employees slicing meats behind the counter. I stood there for about 5 minutes and then asked if I could get just a 1/4 pound... Read more

Comments: 0
Rating:

Poor customer service

Complaint from Gbowling81 on 28 May 2023 about Giant Food Stores.

Arrived to store location at 9:45 pm Saturday May 27, 2023. The store hours posted on the door as well as online stated 10pm. Found the door locked and not opening. Employees inside were visible and refused to respond... Read more

Comments: 0
Rating:

Horible Management

Complaint from BlairK on 16 May 2023 about Giant Food Stores.

The Deli manager at Giant Food Store, Potomac Station Store 0250 was extremely rude. Not once but few instances where she doesn’t care about customer at all, she is not willing to help, very rude and was instead busy... Read more

Comments: 0
Rating:

Terrible management

Complaint from Astro on 14 May 2023 about Giant Food Stores.

The manager is extremely rude and self centered, doesn’t care about anyones emotions or wellbeing. Treats workers like slaves. Only cares about sales and numbers. Will belittle you and try to cover it up by saying “I believe everyone has... Read more

Comments: 0
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Online order pick up

Complaint from MacKenzie on 14 April 2023 about Giant Food Stores.

Today I placed an online order for pick up through the Giant app on my phone. When I arrived at the store the worker (W.B.) came out to my car with the groceries and put them in my trunk. She then... Read more

Comments: 0
Rating:

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