While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Giant Food Stores over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 30, 2024
Do you have a dispute or had a bad customer experience with Giant Food Stores? Submit your Giant Food Stores complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 19 complaints about Giant Food Stores over the last 12 months. The graph below shows a monthly breakdown.
Curious about Giant Food Stores's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from MrsJones31 on 27 December 2020 about Giant Food Stores.
Yesterday night I went to Giant and got back home after they closed and realized I didn’t have all of my groceries. I returned this morning and was told “loss prevention “ would have to review the tapes and I... Read more
Complaint from sonnino on 21 December 2020 about Giant Food Stores.
Acquapanna water was posted to be on sale until December 31 of this year. It was supposed to be 4 for 5 dollars of the 25 once size (glass or bottles). I was in the store on Saturday (December 19) with the... Read more
Complaint from Disgusted in Middletown on 19 December 2020 about Giant Food Stores.
I purchased a container of sliced mangoes from the produce department and after about a few days of eating mangoes my daughter noticed there was a round cotton pad at the bottom of the container. Initially she thought it was... Read more
Complaint from malzarkouny@gmail.com on 10 December 2020 about Giant Food Stores.
I used my Bucknell card twice. I was charged TWICE THE AMOUNT of things I bought. The staff say it's only one time but my GET App showed two transactions of the se amount in the first time o wemt... Read more
Complaint from Atlas6167 on 27 November 2020 about Giant Food Stores.
I was really surprised this evening while shopping in Giant that a teenage boy shopping with his mother did not have on a mask. The sign at the entrance of the store reads, mask required. I am curious... Read more
Complaint from 49593 on 26 November 2020 about Giant Food Stores.
On 25 November 2020, a Front End Coach, Deval, approached me outside the main entrance with others around, placing me in embarrassment, making me feel devalued, and asking me to leave the area while speaking to a valued and impressive... Read more
Complaint from blonesome on 08 November 2020 about Giant Food Stores.
I am a chronic pain patient and my doctor gave me a prescription for my chronic pain and Pharmacist Kataye refused to fill it; he also refuse to accept the prescribing doctor's directions. This is totally unacceptable. I understand... Read more
Complaint from Keskin on 02 November 2020 about Giant Food Stores.
I was there in the morning to send money from WesternUnion but employee really rude to me her name is Denise Cook. When I ask why is she being rude to me she replied that she was having a bad... Read more
Complaint from Sharon Narushoff on 24 October 2020 about Giant Food Stores.
I VERY carefully checked labels for the Giant 4 for $5 sale of Progresso soups. I picked 4 but at checkout the price came up higher so I asked to have them removed. I understand customers shuffle merchandise... Read more
Complaint from jweldon on 24 October 2020 about Giant Food Stores.
The individual who returns carts is not wearing a mask, simply wearing it around their neck as a acarf. Normally this is not a problem, but they also are refusing to wear the mask when returning to the store and... Read more
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