While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Giant Food Stores over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Giant Food Stores? Submit your Giant Food Stores complaint through our platform to support its escalation, prompting their customer service to resolve it.
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By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Giant Food Stores complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 19 complaints about Giant Food Stores over the last 12 months. The graph below shows a monthly breakdown.
Curious about Giant Food Stores's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Blanca on 12 April 2023 about Giant Food Stores.
I went to register and the guy was busy on his phone didn’t even acknowledged or said hi started ringing me out and bags was getting broken and he kept bagging while bags was broke. I had to double bag... Read more
Complaint from Blaine Barham on 09 April 2023 about Giant Food Stores.
I went to the giant today to get some last minute items which included five cheese Mac and Cheese. I selected the Reser's for ten dollars on sale for 8.99. The sale price did not come up. The assistant indicated not on sale... Read more
Complaint from LuAnn on 05 April 2023 about Giant Food Stores.
During dinner I bit into a properly prepared onion ring. I could not chew the onion and almost choked. After pulling it out of my mouth I realized that it was due to an onion skin that had been baked... Read more
Complaint from brad230 on 31 March 2023 about Giant Food Stores.
I have autism and got headache, earache and felt sick after shopping at Giant due to sensory sensitivity overload from using a cart because they took away baskets. I really only shop with baskets as pushing a whole cart around... Read more
Complaint from Bill Williams on 12 March 2023 about Giant Food Stores.
Date: 30823 I'd visited this location 4 days a week for the past 8 months but today was the strangest of all. I'd made a food purchase around 1pm and I didn't need a brown bag which now customers are being... Read more
Complaint from Casualandi on 07 March 2023 about Giant Food Stores.
At the Owings mills new giant the ticket machine has not worked in weeks and there is always a backlog of customers. Never enough help in deli and 2 out of 5 people in the back wait on customer, at... Read more
Complaint from Sgani on 04 March 2023 about Giant Food Stores.
I went to this store this evening dated March 32023 by almost 3.30pm. I have united healthcare otc benefit card and before going to store I called united to how much balance is in my card and is ... Read more
Complaint from MariaC on 03 March 2023 about Giant Food Stores.
I was thrilled to have a new GIANT store location closer to me. At first opening, brand new store, was wonderful. No long lines, nice workers eager to help. Now, customer service is terrible! Long waits at the Deli even... Read more
Complaint from cjohnson on 20 February 2023 about Giant Food Stores.
It was about 1pm when I entered the store. Because there was no customers in line at the Deli, I decided to order a few lunchmeats over the counter before I started my food shopping. I got my number from... Read more
Complaint from Sadi on 19 February 2023 about Giant Food Stores.
I was on self checkout with my 6 year old daughter she was asking for a candy and u said no and she dropped it and I said put it back and there was a lady she was really bad... Read more
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