Complaint: Is wearing a mask a requirement or not?

on 27 November 2020 about Giant Food Stores in category Supermarkets / Grocery Stores

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My complaint:

I was really surprised this evening while shopping in Giant that a teenage boy shopping with his mother did not have on a mask. The sign at the entrance of the store reads, mask required. I am curious if it Giant’s policy to enforce the policy?

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Justified complaint?

Suggested solution:

Take COVID-19 serious and enforce the guidelines. If mask are not a requirement, remove the sign.

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