While Giant Food Stores serves countless customers every day, complaint data from our community highlights recurring issues affecting customer satisfaction. Common complaints include rude and disrespectful behavior from employees, both at the deli counter and in general customer interactions. Customers also report problems such as being falsely accused of shoplifting, mismanagement, and experiencing harassment and verbal abuse from staff and management. Additional concerns involve unclean facilities, particularly bathrooms, and inconsistencies with pricing and discounts, such as not receiving savings when using discount cards.
To avoid these issues, we strongly advise customers to document their shopping experiences in detail, including receipts and any interactions with staff. If problems arise, escalate them promptly to store management or through official customer service channels, and ensure you follow up until a resolution is met.
Do you have a dispute or had a bad customer experience with Giant Food Stores? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Giant Food Stores.
Our sentiment meter has detected that Giant Food Stores complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Giant Food Stores, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 1 complaints about Giant Food Stores over the last 12 months. The graph below shows a monthly breakdown.
Curious about Giant Food Stores's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Giant Food Stores customers. Search, discuss and connect with other people in our community.
Complaint from wayne rich on 26 October 2025 about Giant Food Stores.
Your re-cycle brown bags for grocery are junk. They break all the time, they are so thin that it had my grocries fall out on your parking lot. Ex: Walmarts bags are three times thick and hold more and safer. How... Read more
Complaint from 6305392453 on 07 August 2024 about Giant Food Stores.
First of all food is at a record high. I can not have the check out person handling my groceries like they don’t care. Running them through so fast and just throwing them. Just to get... Read more
Complaint from Annominous on 03 July 2024 about Giant Food Stores.
I feel as if employees who are working for Giant Food Store aren't being treated fairly by their store manager(s) yet we are supposed to be nice and polite to the customers yet the store managers want us to respect... Read more
Complaint from Giantcustomer on 23 March 2024 about Giant Food Stores.
As later today afternoon March 22, 2024 around 3:45 pm, my wife was accused of shop lifting at Food Giant Supermarket on 1155 Annapolis Rd., Odenton, MD 21113 by 2 of their employees. One of the employee followed and called... Read more
Complaint from katie D on 19 March 2024 about Giant Food Stores.
I was met with 2 very rude employees this afternoon. Snow crab legs were advertised on sale, however there were none in the case. No one was at the seafood counter so another employee called over head. The person ... Read more
Complaint from Usernameannoyed on 06 March 2024 about Giant Food Stores.
Hello Today i visited your store in Abingdon MD. I bought 3 things and used self checkout. I scanned all 3 items heard the beeps. I did not have a grocery cart and had carried the items so i set the ice... Read more
Complaint from MLBR1533 on 24 October 2023 about Giant Food Stores.
Is it okay for Giant Managers to cuss at employees and get in their face? Where and when is that okay? Store 0304 waldorf deli Read more
Complaint from Steamteck on 03 October 2023 about Giant Food Stores.
Been shopping there with on issues for 20 years with no issues. But today when I tried to get $40 cash back on my Discover. It required a non existant PIN number. Store said to call Discover . I did... Read more
Complaint from bonne777 on 24 September 2023 about Giant Food Stores.
I've been dealing with a dysfunctional bonus point system for the last month - disappearing previously loaded point failure for redeemed point to appear at check-out. The customer service people both in the store at the 888 number... Read more
Complaint from Ni hole on 20 September 2023 about Giant Food Stores.
I want to know what time the deli in warrenton va closes. All I know if I don’t get there before 7 they say they are closed. Completely ridiculous. I work till 630pm everyday. I have no way getting there... Read more
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