Our sentiment meter has identified a 300% increase in complaints about Giant Food Stores over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Giant Food Stores's offerings.
Sentiment data last updated on April 15, 2024
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We have received 19 complaints about Giant Food Stores over the last 12 months. The graph below shows a monthly breakdown.
Curious about Giant Food Stores's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Giantcustomer on 23 March 2024 about Giant Food Stores.
As later today afternoon March 22, 2024 around 3:45 pm, my wife was accused of shop lifting at Food Giant Supermarket on 1155 Annapolis Rd., Odenton, MD 21113 by 2 of their employees. One of the employee followed and called... Read more
Complaint from katie D on 19 March 2024 about Giant Food Stores.
I was met with 2 very rude employees this afternoon. Snow crab legs were advertised on sale, however there were none in the case. No one was at the seafood counter so another employee called over head. The person ... Read more
Complaint from Usernameannoyed on 06 March 2024 about Giant Food Stores.
Hello Today i visited your store in Abingdon MD. I bought 3 things and used self checkout. I scanned all 3 items heard the beeps. I did not have a grocery cart and had carried the items so i set the ice... Read more
Complaint from MLBR1533 on 24 October 2023 about Giant Food Stores.
Is it okay for Giant Managers to cuss at employees and get in their face? Where and when is that okay? Store 0304 waldorf deli Read more
Complaint from Steamteck on 03 October 2023 about Giant Food Stores.
Been shopping there with on issues for 20 years with no issues. But today when I tried to get $40 cash back on my Discover. It required a non existant PIN number. Store said to call Discover . I did... Read more
Complaint from bonne777 on 24 September 2023 about Giant Food Stores.
I've been dealing with a dysfunctional bonus point system for the last month - disappearing previously loaded point failure for redeemed point to appear at check-out. The customer service people both in the store at the 888 number... Read more
Complaint from Ni hole on 20 September 2023 about Giant Food Stores.
I want to know what time the deli in warrenton va closes. All I know if I don’t get there before 7 they say they are closed. Completely ridiculous. I work till 630pm everyday. I have no way getting there... Read more
Complaint from Linda smart on 12 September 2023 about Giant Food Stores.
Your prices have gone consistently higher since the pandemic and I feel I was patient (along with other customers that I have spoken with)because of obvious problems getting the food to the store, etc. but we are in 2023 and... Read more
Complaint from Pistol shooter on 04 September 2023 about Giant Food Stores.
I make my weekly grocery purchase at this store due to its close proximity to my home. I normally buy luncheon meats and cheese. There is one person that works the Deli counter that habitually argues with me on how... Read more
Complaint from Keith Rotay on 12 August 2023 about Giant Food Stores.
Cashier rang up grocery , I had let her know I had card on file I manually put my phone in she says didn't work. Offer no help to correct the problem, I paid and left. Not to hold up... Read more
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