While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Giant Food Stores over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Giant Food Stores? Submit your Giant Food Stores complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 19 complaints about Giant Food Stores over the last 12 months. The graph below shows a monthly breakdown.
Curious about Giant Food Stores's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Lackerman on 07 July 2022 about Giant Food Stores.
I am glad WEGMANS is opening next week. I am TIRED of having to get my groceries at Giant. The Giant in Connecticut (4300) is a rat-hole where one is treated like garbage. I have suspected they just dont like... Read more
Complaint from BJR on 04 July 2022 about Giant Food Stores.
On July 1, we bought domestic shrimp from the seafood counter. It is labeled packed 71 use by 74. Today, we opened it to make shrimp cocktail for our dozen guests for the Fourth, only to be knocked over by... Read more
Complaint from BPeltzer on 30 June 2022 about Giant Food Stores.
Dear Executive Management Team, I have been a loyal Giant customer for many, many years. Yesterday (62922). I was shopping and when I checked out, I had to bag my own... Read more
Complaint from charles321 on 25 June 2022 about Giant Food Stores.
i ordered a sheet cake for my daughters 2nd birthday. i didn’t get a good look at it till i got back home the day of her party and noticed that there was specks of what appeared to be debris... Read more
Complaint from Ewex on 21 June 2022 about Giant Food Stores.
Yasso frozen yogurt bars labeled 2 for $9. I was charged $5.49 each, and told by desk personnel that it was for only certain flavors. The flavors were definitely not differentiated as such. No apology was offered. Basically I was... Read more
Complaint from Shirley B on 17 June 2022 about Giant Food Stores.
First of all the Giant Did Not have any Congrat Balloons. Then I was told that I could bring in my own balloons and be charged a small fee for helium. Today, I returned to the same Giant... Read more
Complaint from Swamp Stomper on 21 May 2022 about Giant Food Stores.
We ordered 8 piece chicken dinner for the family. Only received 1 breast, 1 thigh, 3 wings, and 3 legs. Should have received 2 breasts, 2 thighs, 2 legs and 2 wings. Called manager on phone to explain their... Read more
Complaint from mylittlerose on 16 May 2022 about Giant Food Stores.
I purchased a Mother's Day helium balloon on 5722 near 8pm for $4.99. It had deflated by the time I reached home. I called the store and spoke with worker, Courtney and was told to bring it back... Read more
Complaint from Charle77 on 16 May 2022 about Giant Food Stores.
I shop at Giant Food Store in Greenbelt Maryland. Everytime I go in there to shop the workers there start harassing me, by talking about me out loud in a rude way and laughing at me out loud in a... Read more
Complaint from Cart theft problem on 10 May 2022 about Giant Food Stores.
Constant problem of people taking grocery carts off premises leaving them littering our neighborhood. Ultimately I will go shopping at the store only to find no carts available. As I am disabled, I cannot maneuver the store with merely... Read more
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