Coinbase Complaint Sentiment: Neutral

Our sentiment meter has detected that Coinbase complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Coinbase, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 15, 2024

Coinbase complaint process

Do you have a dispute or had a bad customer experience with Coinbase? Submit your Coinbase complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Coinbase.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Coinbase complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Coinbase?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Coinbase complaints chart

We have received 6 complaints about Coinbase over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Coinbase complaint statistics

Curious about Coinbase's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

169
Total complaints
168
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 169 ratings

How to contact the customer service of Coinbase?

Below, you will find the contact information for the complaint department of Coinbase. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-908-7930
Contact form:

You can contact the customer service of Coinbase by calling 1-888-908-7930. If you want to reach out to Coinbase through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Coinbase reviews: (169)

Authentic experiences shared by our community for your benefit.

My account

Complaint from Raymond on 02 September 2021 about Coinbase.

My complain is Because coinbase disable my account for almost 5 month , I try for long time to they open my account back , I loss a lot the business but they do nothing to HELP Me , Today... Read more

Comments: 0
Rating:

Potential lawsuit

Complaint from dpirtle on 01 September 2021 about Coinbase.

I am writing to speak with an attorney or supervisor for Coinbase. I was forced to sell all of my crypto when your company erroneously made me think my account had been compromised. I need someone to contact me, as... Read more

Comments: 0
Rating:

Coinbase RIPOFF

Complaint from Nomadic on 01 September 2021 about Coinbase.

I was using Coinbase to transfer money from my Coinbase account to my Coinbase wallet where I then bought some digital currencies which never made it into my account. I have sent many messages and complaints to them but they... Read more

Comments: 0
Rating:

Coinbase took $1000 from me

Complaint from Tpappas on 26 August 2021 about Coinbase.

I converted BTC to ADA using my coinbase account and lost $1000 in the process. They’re calling it slippage but this is rediculous with Read more

Comments: 0
Rating:

Case 06789880

Complaint from llnelsonjr on 23 August 2021 about Coinbase.

Around July 9, I received notification of two transactions I did not authorize. I requested that coinbase lock my account. After doing this I received some instructions to secure my account which I followed. Since that time I have... Read more

Comments: 1
Rating:

Not returning withdrawal Funds

Complaint from Inkoutthepen on 23 August 2021 about Coinbase.

On July 29th, 2021, I requested all my funds be withdrawn from my Coinbase account and be transferred to my bank account. Prior, to this transaction I did not have any problems withdrawing money; however, this was the first time... Read more

Comments: 0
Rating:

Fraudulent - $111.000 missing

Complaint from aymanco12 on 21 August 2021 about Coinbase.

I log in into my coinbase pro account on 08-08-2021, i see my coins gone and the cash i had in coinbase account gone, tried to contact coinbase and asked them where is my money and coins, they are gone... Read more

Comments: 0
Rating:

Missing account

Complaint from cljc67@hotmail.com on 19 August 2021 about Coinbase.

Last night I was in my coinbase account when all of a sudden it just logged me out I logged myself back in and it said my password was incorrect I tried numerous times I tried to reset it nothing... Read more

Comments: 0
Rating:

Unable to use account for tradingwithdrawals

Complaint from Sarah917m on 17 August 2021 about Coinbase.

My account is under review since March. I am unable to tradewithdrawal fund from my account. I have emailed coinbase support several times and I only received an email which states “ Coinbase Support resolved and closed your case.”... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified reviews from real people

How does Complain.biz work?

Media uploaded by our community