Coinbase Complaint Sentiment: Neutral

Our sentiment meter has detected that Coinbase complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Coinbase, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 29, 2024

Coinbase complaint process

Do you have a dispute or had a bad customer experience with Coinbase? Submit your Coinbase complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Coinbase.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Coinbase complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Coinbase?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Coinbase complaints chart

We have received 6 complaints about Coinbase over the last 12 months. The graph below shows a monthly breakdown.

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Coinbase complaint statistics

Curious about Coinbase's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

169
Total complaints
168
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 169 ratings

How to contact the customer service of Coinbase?

Below, you will find the contact information for the complaint department of Coinbase. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-908-7930
Contact form:

You can contact the customer service of Coinbase by calling 1-888-908-7930. If you want to reach out to Coinbase through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Coinbase reviews: (169)

Authentic experiences shared by our community for your benefit.

Withholding my money without any explanation

Complaint from Zara9 on 20 September 2021 about Coinbase.

I started my Coinbase account 81321. They asked me to verify my account with ID and picture , which I did and got approved. I started trading. On 81721 they asked me again to verify my account with some extra... Read more

Comments: 0
Rating:

Lost my XRP to XRP scan

Complaint from Donnyguy on 20 September 2021 about Coinbase.

My name is Donald grundborg. I’ve been a customer for quite a while. I lost over $5000 of XRP. It was sitting in Coinbase forever because it was untradable. So I sent it to XRP Scan. I’m not sure how... Read more

Comments: 0
Rating:

Locked out of account

Complaint from ryouready on 19 September 2021 about Coinbase.

August 10 someone changed my password on an unauthorized device. Locked my account but it appears there was unauthorized activity but I cannot get into my account per Coinbase. Filed case 07048299 and have a chain of emails... Read more

Comments: 0
Rating:

Falsely ed cryptocurrency transmission

Complaint from 081885wed on 16 September 2021 about Coinbase.

On 0914 Coinbase ed the immediate transmission of USDT to Coinmax once I verified my identity, which I did. It has been 48 hours, and Coinmax has not received the funds, so I'm accruing over $600 daily in penalties from... Read more

Comments: 0
Rating:

artificially inflated price of Shib coin on September 9th

Complaint from Zhen on 16 September 2021 about Coinbase.

Coinbase Pro had a glitch in sending and receiving Shib on the day of launching, thus created an isolated trading market, drove the price 10 times higher than other exchange platforms, but you didn't stop people keep buying for 24... Read more

Comments: 0
Rating:

SHIVB price manipulated only on Coinbase

Complaint from tomertl on 14 September 2021 about Coinbase.

I purchased $550 worth of SHIB coin at .00006. They adjusted the price in a 30 second instance to .000006. This price was only a anomaly on Coinbase. MY account is no worth $60. Coinbase will not address the issue.... Read more

Comments: 0
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Can no longer log into my Coinbase Account

Complaint from ewmichaels12@gmail.com on 13 September 2021 about Coinbase.

For the past 9 months I have been unable to log into my Coinbase Account. I have made numerous email complaints to Coinbase, and even filed a Complaint form. I was sent information from Coinbase support, followed all of the... Read more

Comments: 0
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They are stealing my money in a scam

Complaint from dcamp99.dc99@gmail.com on 06 September 2021 about Coinbase.

I bough Bitcom using money from other crypto currency sales a few days later Coinbase said they could not withdraw from my bank and they can’t even get the day right I have emails saying 27, 28, 30th. Now... Read more

Comments: 0
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Incorrect Figures

Complaint from dcamp99.dc99@gmail.com on 04 September 2021 about Coinbase.

I had money in US Dollar and then moved it to USD Coin, my money never cleared for withdraw so I bought several crypto currencies. Decided to move all funds on Bitcoin. Several days later coinbase mistakenly I guess thought... Read more

Comments: 0
Rating:

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