Coinbase complaint: Locked out of account

Name: Locked out of account
Item: Coinbase
Author: Ronn

Open 19 Sep 2021 312 views Crypto / DeFi / Blockchain

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Filed 19 Sep 2021 by Ronn

August 10 someone changed my password on an unauthorized device. Locked my account but it appears there was unauthorized activity but I cannot get into my account per Coinbase. Filed case 07048299 and have a chain of emails back and forth and suddenly now I cannot respond to emails as apparently blocked

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Case details

Status: Open
Company: Coinbase
Filed: 19 Sep 2021
Desired resolution: Let me into my account and allow me to reset my password
Problem: Locked out after unauthorized password change
About: crypto account

Progress

Filed
Company notified
Company replied
Resolved

19 Sep 2021 Complaint filed and published
19 Sep 2021 Message from Bizzy: we notified Coinbase about this complaint.

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