Burger King Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -45% decline in complaints about Burger King over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 7, 2024

Burger King complaint process

Do you have a dispute or had a bad customer experience with Burger King? Submit your Burger King complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Burger King.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Burger King complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Burger King?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Burger King complaints chart

We have received 103 complaints about Burger King over the last 12 months. The graph below shows a monthly breakdown.

30
27
24
21
18
15
12
9
6
3
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Burger King complaint statistics

Curious about Burger King's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

516
Total complaints
515
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 516 ratings

How to contact the customer service of Burger King?

Below, you will find the contact information for the complaint department of Burger King. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-394-2493
Corporate HQ address:
5505 Blue Lagoon Dr., Miami, FL, 33126
Contact form:

The corporate office of Burger King is located at 5505 Blue Lagoon Dr., Miami, FL, 33126. You can contact the customer service of Burger King by calling 1-866-394-2493. If you want to reach out to Burger King through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Burger King reviews: (516)

Authentic experiences shared by our community for your benefit.

Direct discrimination?

Complaint from Valcee on 29 June 2023 about Burger King.

Good day I'm a 17 year old woman of colour that applied for a job at Burger King-Lakeside. My application was reviewed and I was interviewed by one of the store managers (Luke). The interview went relatively well and I got... Read more

Comments: 0
Rating:

Poor and slow service

Complaint from Very Very Dissatisfied customer on 20 June 2023 about Burger King.

I ordered a wrap of the day fries and diet drink. After 10 minutes a woman next to me said she had been waiting 20 mins and there were 8 other orders ahead of me. I asked for a... Read more

Comments: 0
Rating:

I was charged twice for my order

Complaint from NAZEELA 786 on 17 June 2023 about Burger King.

I purchased a crispy classic meal and a fish sandwich.I was charged for a crispy beacon sandwich with an additional 2.40 cents to my bill total $19.55. I took my bill to the Manager said she would reverse it and... Read more

Comments: 0
Rating:

Food was horrible, not edible.

Complaint from Czj on 14 June 2023 about Burger King.

I kept trying to get the attention of the customer service representative. He had given me the incorrect change. It was a $1 less. Fries were burnt and some discoloration was present. Fish sandwich was hard. Read more

Comments: 0
Rating:

Store never open

Complaint from NicSmith on 12 June 2023 about Burger King.

96% of the time the store on 95th is never open for walk in front counter customers. Doors always lock. It appears that they will accept drive thru customers only! This is not fair. Just close the entire store... Read more

Comments: 0
Rating:

Firing me

Complaint from Yasminewhigham on 12 June 2023 about Burger King.

So the manger told me that I threw the lady her food when I didn’t so she gonna write me up and then took me off the schedule for a whole week Read more

Comments: 0
Rating:

Wait time and quality

Complaint from Marci on 03 June 2023 about Burger King.

First of all I repeated 4x to place the order of 2 whopper jr $5 special w/2 orders of onion rings. There was 1 car ahead of us and we waited 11 minutes to get our order. The food was... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?

Media uploaded by our community