Burger King Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -64% decline in complaints about Burger King over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 9, 2024

Burger King complaint process

Do you have a dispute or had a bad customer experience with Burger King? Submit your Burger King complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Burger King.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Burger King complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Burger King?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Burger King complaints chart

We have received 103 complaints about Burger King over the last 12 months. The graph below shows a monthly breakdown.

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Burger King complaint statistics

Curious about Burger King's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

516
Total complaints
515
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 516 ratings

How to contact the customer service of Burger King?

Below, you will find the contact information for the complaint department of Burger King. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-394-2493
Corporate HQ address:
5505 Blue Lagoon Dr., Miami, FL, 33126
Contact form:

The corporate office of Burger King is located at 5505 Blue Lagoon Dr., Miami, FL, 33126. You can contact the customer service of Burger King by calling 1-866-394-2493. If you want to reach out to Burger King through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Burger King reviews: (516)

Authentic experiences shared by our community for your benefit.

nothing available

Complaint from Gusphilz on 15 March 2021 about Burger King.

I ordered a whopper and spicy chicken sandwich for the 2nd Sunday in a row. Last week there was no more chicken available and this week there was no chicken available and there was not whopper meat available. I'm done!... Read more

Comments: 0
Rating:

Salad

Complaint from Lndsears on 13 March 2021 about Burger King.

I ordered a crispy chicken salad...which I got there 2 weeks ago. It was a club salad and had the crispy chicken on top. I went last week ordered one and they gave me the salad minus the chicken. When... Read more

Comments: 0
Rating:

Worst EVER !!!!!!

Complaint from Chris B. on 11 March 2021 about Burger King.

Drive through was over half hour wait. Food was cold, very cold. (inedible ) not the first time this has happened. This store was just redone and reopened, Why even bother!!!! ever since reopening the food and service has been subpar. Well BK just... Read more

Comments: 0
Rating:

ice cream cones

Complaint from SWENRICH on 09 March 2021 about Burger King.

for years my best treat after a long day for everybody in my family was to stop in for an ice cream cone. Really the only place to go because I have 5 kids!!! To my dismay... I went tonight... Read more

Comments: 0
Rating:

Sourdough bun not toasted

Complaint from paulwells on 09 March 2021 about Burger King.

I ordered Sourdough King twice in past 2 weeks, I asked to make sure bun was toasted, it was not either time, happened at a new location on S Hamilton Rd twice, it was advertised as being toasted. I have... Read more

Comments: 0
Rating:

RUDE!!!

Complaint from EATTIO on 06 March 2021 about Burger King.

Empty drive thru. no greeting at the box. After waiting I said hello, no answer to which I waited again and said hello, no answer..... Finally I am greeted with don't you think we can hear you! hello hello we... Read more

Comments: 0
Rating:

Rude and Unprofessional behavior

Complaint from JEJ on 02 March 2021 about Burger King.

While at the Burger King off of the Indian Trail exit 101, I was met by rude and Unprofessional behavior from the one member of the staff. After waiting, which I didn't mind doing, a black female dreads or twists,... Read more

Comments: 0
Rating:

Charged wrong, god awful food,

Complaint from Jacie@ymail.com on 01 March 2021 about Burger King.

Ordered 2 senior drinks was charged for 2 medium priced ones. The chicken could have been nothing more than cardboard between 2 slices of bread. Ordered two of these.The burgers (2 bacon cheese)loaded with so much condiments I suspect... Read more

Comments: 0
Rating:

what happed to the $1 have it your way?

Complaint from RFinCC on 27 February 2021 about Burger King.

I went thru the drive-up window. On the menu it said on menu $1 your way Bacon Cheese Burger. So I ordered 2 with tomato and heavy on onions. Like it said I ordered it my way. they charged... Read more

Comments: 0
Rating:

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