Burger King complaint: Sourdough bun not toasted

Complaint from paulwells reported on 09 March 2021 about Burger King

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My complaint:

I ordered Sourdough King twice in past 2 weeks, I asked to make sure bun was toasted, it was not either time, happened at a new location on S Hamilton Rd twice, it was advertised as being toasted. I have been a loyal customer for years, this is unacceptable, please look into this.

Suggested solution:

Toast the sourdough bun

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