While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cracker Barrel over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 7, 2024
Do you have a dispute or had a bad customer experience with Cracker Barrel? Submit your Cracker Barrel complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cracker Barrel.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cracker Barrel complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 25 complaints about Cracker Barrel over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cracker Barrel's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Cracker Barrel. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Cracker Barrel by calling 1-800-333-9566. If you want to reach out to Cracker Barrel through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from No user namei on 16 November 2021 about Cracker Barrel.
I ordered a country fried steak with mashed potato and carrots. I don’t live that far from the restaurant, food was cold, gravy was one big lump, the steak was probably recooked, it was hard and black in some spots.... Read more
Complaint from WorkeratCB on 13 November 2021 about Cracker Barrel.
I have been working a cracker barrel for a while now, and the workers are all overwhelmed with the lack of food, the lack of compassion and lack of communication. We need a management team that supports us, and is... Read more
Complaint from Sr advocate on 30 October 2021 about Cracker Barrel.
I have been a longtime customer of cracker barrel as well as a shopper. My husband and I travel extensively for his business and Tennessee never, ever disappoints us. Consequently that is how we became addicted to cracker barrel. However... Read more
Complaint from Elouiseziegler@yahoo.com on 25 October 2021 about Cracker Barrel.
My wife and I have been customers for at least 25 years. We were glad to have cracker barrel open in Oregon. We have not been pleased with the quality or taste of the food after multiple... Read more
Complaint from Debbiehurley@yahoo.com on 18 September 2021 about Cracker Barrel.
I ordered online and my order was right at 50 dollars. I got there a couple minutes early kept trying to call to let them know I was there but they wouldn't answer the phone. So finally... Read more
Complaint from Joyce welch on 25 August 2021 about Cracker Barrel.
I received a $100 Cracker Barrel gift card for Christmas 2019. I have the Activation Voucher, however, due to Covid I was not able to use it. I am in my 70’s. This month I finally went to Cracker Barrel,... Read more
Complaint from toplissone on 16 August 2021 about Cracker Barrel.
We drove three hours to have Sunday supper at Cracker Barrel in Wichita,Ks. We have done this before with nice results. Not last night! We ordered the Chicken and Dumplings with three sides. Everything looked, and tasted like it was bottom... Read more
Complaint from Grandpato11 on 23 July 2021 about Cracker Barrel.
We arrived around 1:30 p.m. on July 23, 2021. We sat there and sat there watching a server walk by. I went to management and told him that we had been waiting for at least 15 minutes with... Read more
Complaint from wtownsend48@yahoo.com on 26 June 2021 about Cracker Barrel.
AFTER A 20 MINUTE WAIT, MY WIFE AND HER COUSIN AND I WERE ESCORTED TO A TABLE IN THE DINING AREA WHICH WAS PUSHED UP NEXT TO A TABLE WITH FOURX PEOPLE WHO WE DID NOT KNOW AND WERE EXPECTED... Read more
Complaint from parkerbill on 03 May 2021 about Cracker Barrel.
we travel across the country frequently. always look for cracker barrel. evening 430. ordered chicken fried steal. Horrible. asked waitress if really wanted to serve this plate. Reply thats the way it is! Steak?? looked like grey ground card board. about 3 12... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
