Cracker Barrel Complaint Sentiment: Neutral

Our sentiment meter has detected that Cracker Barrel complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cracker Barrel, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Cracker Barrel complaint process

Do you have a dispute or had a bad customer experience with Cracker Barrel? Submit your Cracker Barrel complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cracker Barrel.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cracker Barrel complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cracker Barrel?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cracker Barrel complaints chart

We have received 26 complaints about Cracker Barrel over the last 12 months. The graph below shows a monthly breakdown.

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Cracker Barrel complaint statistics

Curious about Cracker Barrel's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!

192
Total complaints
192
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 192 ratings

How to contact the customer service of Cracker Barrel?

Below, you will find the contact information for the complaint department of Cracker Barrel. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-333-9566
Contact form:

You can contact the customer service of Cracker Barrel by calling 1-800-333-9566. If you want to reach out to Cracker Barrel through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Cracker Barrel reviews: (192)

Authentic experiences shared by our community for your benefit.

Unprofessional

Complaint from Annafay on 08 April 2024 about Cracker Barrel.

The manager is never working, he yells and curses at his own employees and degrades them. He having sex with his employee and some that were underage. He makes inappropriate comments to the female servers. Which makes them uncomfortable. He... Read more

Comments: 0
Rating:

Unprofessional/inappropriate

Complaint from Gardensnake on 09 March 2024 about Cracker Barrel.

The new Manager is very inappropriate when speaking to the young girls that work here as well as very rude and screams in the girls faces Read more

Comments: 0
Rating:

W2

Complaint from Dora Patino Luque on 19 February 2024 about Cracker Barrel.

Have been calling and emailing for months in regards to my W2- I do t work there anymore so my account has been locked and I can’t retrieve my documents. No one has called/emailed me and I need to do... Read more

Comments: 0
Rating:

Horrible

Complaint from Torica Vinson on 27 January 2024 about Cracker Barrel.

Ive been 3 diff occasions. Ive spent over 40 dollars. 2 weeks ago same thing food is disgusting and they left half my order off as usual. Ive never experienced this before. Last name is cole. And i... Read more

Comments: 0
Rating:

Terrible

Complaint from Kirk Campbell on 17 December 2023 about Cracker Barrel.

After our group was called 25 minutes till seated. I ordered a cheeseburger, diet coke and coffee. $22.04. Burger had no lettuce, pickles, or any other condiments. Ask for ketchup twice and never got it. It... Read more

Comments: 0
Rating:

Customer Service

Complaint from Shafted on 05 December 2023 about Cracker Barrel.

This location has bad management! That's the BIG problem. Customer service skills were lacking! Even though they were NOT busy, I waited 20 minutes to place a to-go order, then was informed that they would not take the order as I... Read more

Comments: 0
Rating:

Online order

Complaint from Icydragon on 01 December 2023 about Cracker Barrel.

I ordered on November 26 and it been five days and still haven’t been ship. When will my order ship. If not ship by today I want a refund. Order: 3191315 Read more

Comments: 0
Rating:

Employee disputes

Complaint from deliziomelissa@gmail.com on 14 November 2023 about Cracker Barrel.

I was just fired from Lavale restaurant and I feel I have a good case to dispute but I can’t reach you. Read more

Comments: 0
Rating:

Overcharged for meal

Complaint from Tammy DAmbrosio on 13 October 2023 about Cracker Barrel.

We went to your restaurant on the Tuesday oct 11th to have breakfast around 10:30 or so the server was friendly but did not give us the breakfast menu so I ordered the ole timers breakfasts and my husband... Read more

Comments: 0
Rating:

Bad Service

Complaint from roasdo on 29 September 2023 about Cracker Barrel.

My husband and I went breakfast at Crackers Barrel in DeSoto arrived about 9:30 am. There was no wait we was seat by a window as requested. Our waitress came to our table about 10:15 took our order and... Read more

Comments: 0
Rating:

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