While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cracker Barrel over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 7, 2024
Do you have a dispute or had a bad customer experience with Cracker Barrel? Submit your Cracker Barrel complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 25 complaints about Cracker Barrel over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cracker Barrel's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Cracker Barrel. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Cracker Barrel by calling 1-800-333-9566. If you want to reach out to Cracker Barrel through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Karen king on 25 September 2023 about Cracker Barrel.
Trying to contact a rep at Corporate to find out why my older unused $50 gift card is not working. I've researched that it requires a pin number to be assigned. Read more
Complaint from Susana on 24 September 2023 about Cracker Barrel.
Went to eat at Cracker Barrel as we normally do with the family. Realized when I made it home, I left my 42 dollar coffee mug on the table. I immediately contacted Cracker Barrel, and the waitress said yes she... Read more
Complaint from SWEET79 on 24 September 2023 about Cracker Barrel.
Management is bad.talk about other employees with employees not good and very ethical of Management..the company is bad..they lie or the whole company is a lie..crackle barrel states on there web site there are perks of the job discounts... Read more
Complaint from ConnieParrish58 on 18 September 2023 about Cracker Barrel.
This was an item purchased at Mayfield Kentucky Cracker Barrel. It was a gift for my mother, who at the time was 80 years old. She is 82 now I purchased it because her health did not allow her to... Read more
Complaint from KrisWin7 on 06 September 2023 about Cracker Barrel.
My friend ordered battered chicken tenders, they came out like bake tenders.....I ordered a homemade chicken pot pie, it had chunks of Grease in it, not hot maybe warm. It tasted like it was old put in freezer and... Read more
Complaint from dsell101 on 23 August 2023 about Cracker Barrel.
We have always have gotten good service in many other locations. But the Belair Air store I have complaints about carry outs. It has happened in the past when I get home the order is wrong or something... Read more
Complaint from Cmungle on 21 August 2023 about Cracker Barrel.
Sunday 6:00 pm the entire restaurant was waiting patiently for food. I saw no manager the entire time. It took over an hour for people to receive their food. This is not the first time this has happened. We always... Read more
Complaint from Nursed on 28 June 2023 about Cracker Barrel.
We were sat in the back of the restaurant no one waited on us others that came in behind us were getting waited on I went and asked to speak to a manager no manager came out to talk to... Read more
Complaint from Blueeyesofcleveland@gmail.com on 04 June 2023 about Cracker Barrel.
Yes went to Cracker Barrel with a friend. When we got seated we waited over 50 minutes for them to bring the food. And I ordered my steak dinner as medium well done and they brought out a steak that... Read more
Complaint from Nancy Holland on 29 May 2023 about Cracker Barrel.
Was seated 45 minutes before getting drinks and the drinks were wrong. Ordered our (6) meals and all were wrong but one. We ordered (4) Country Boys and ask how we wanted the meat and they were told. We ordered... Read more
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