Complaint: Good and service

on 19 April 2022 about Cracker Barrel in category Restaurants

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My complaint:

When the waitress brought my husband’s and my chicken fried chicken to the table there was so much white sausage gravy on it that you could barely see the chicken. We weren’t asked if we even wanted gravy. We both would’ve said no. When i asked if we could get the chicken without gravy the waitress said “I’m sorry but next time you need to tell me that you don’t want gravy. She was quite rude and we couldn’t enjoy our meal.

Suggested solution:

2 coupons for free meals. We both love to eat at Cracker Barrell and we do often but this was not a pleasurable experience.

Good and service
Good and service
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