Cracker Barrel complaint: order difference

On Friday April 15, we went in about 6:30. I ordered Sunday Homestyle Chicken meal. When it came it was not what it has always looked like. Instead of being full, battered and juicy, it was flat with almost no batter on it and visably dry. Told the waitress that it was not what I ordered. she took it back and brought it back in just a bit and said that this was the homestyle chicken and it just depended on who battered it. I have pictures of it. Definitely not what it has always been. Took and called the manager. I had your picture from the website on my phone and showed her that what was on my plate was not the same as what I ordered. She told me that they had to stop putting so much batter on it because people were complaining. If what I was given is what you are changing it to, I will never be getting it again. I even showed them that the chicken on my husband’s Chicken fried chicken was the exact same type of chicken that I was given. By the way he couldn’t eat his chicken either because it was dry, also, rubbery too. They took it off our bill, and all I ate was the mac and okra. I feel that the waistress did everything she could do to help us but to no avail, If you are changing the foods, you need to change the pictures in your menu.