Cracker Barrel complaint: Manager very rude
Filed 24 Sep 2023 by Susana
Went to eat at Cracker Barrel as we normally do with the family. Realized when I made it home, I left my 42 dollar coffee mug on the table. I immediately contacted Cracker Barrel, and the waitress said yes she has it, and would put inside office to hold. Sunday I went to pick up and the manager stated he did not have it, and he wasn’t gonna pay for it, and stated I shouldn’t have left it period.. If that’s the professional response I get from a manager that’s supposed to be a team leader. I can promise me not my family will ever set foot inside another Cracker Barrel.
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