Cracker Barrel complaint: Never received refund
Filed 27 Oct 2022 by Joycelyn
I placed an online order at Cracker Barrel on October 16, 2022. The online order was said to be ready at1:30 pm cst. I went in at 1:45 to pick up the order although it was supposed to be curbside. One of the host Larry told me that they were backed up and they would be out shortly. I waited until 2:15 and never received my food. I requested a refund and never received it on my debit card.. I went to Cracker Barrel on Saturday to request my refund again and Manager Taye Walker said that he didn’t see the order number, and couldn’t refund me. My order was $27.26. I would prefer an American Express gift card if at all possible. Thank you! The order does say $28.26 but my card was charged $27.26
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