While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cracker Barrel over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 7, 2024
Do you have a dispute or had a bad customer experience with Cracker Barrel? Submit your Cracker Barrel complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cracker Barrel.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cracker Barrel complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 25 complaints about Cracker Barrel over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cracker Barrel's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Cracker Barrel. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Cracker Barrel by calling 1-800-333-9566. If you want to reach out to Cracker Barrel through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Idahoan on 18 December 2021 about Cracker Barrel.
Good afternoon - We moved to Nampa, Idaho 22 months ago. When we first moved here, we ate at the Cracker Barrel in Nampa at least once a week. The food and service was great. We even ordered the holiday... Read more
Complaint from dianvanulk@aol.com on 17 December 2021 about Cracker Barrel.
During the height of the pandemic my husband and I had breakfast at cracker barrel because of not going to a restaurant for almost two years because we thought cracker barrel would be safe and following the mask rules. ... Read more
Complaint from LizzyB on 14 December 2021 about Cracker Barrel.
I never received my Bonus Gift Card from Cracker Barrel and none of the guest relations associates are willing to assist, they are not answering calls and the store manager had advised ONLY Guest Relations can assist? I have never... Read more
Complaint from Kmorris on 13 December 2021 about Cracker Barrel.
Me and my family visited Cracker Barrel store 115 In Van Buren Township Michigan on Dec. 11, 2021, for lunchdinner. I noticed that when the young lady brought the drinks and such to the table, we were given plastic... Read more
Complaint from longnleeen on 09 December 2021 about Cracker Barrel.
Biscuits were cold old and looked like they should of been thrown out.gravy had no taste. This is the second time,I ordered,same items.Both times,they were terrible.They need to hire cooks that know how to make biscuits n gravy. Read more
Complaint from Dissatisfied guest on 08 December 2021 about Cracker Barrel.
I called in our order to pick up a little after 4pm today 12821 and was told it would be fifteen to twenty minutes. Arrived at the store in about 18 minutes. I paid for our order and then waited... Read more
Complaint from georgeneb on 08 December 2021 about Cracker Barrel.
In the mean time three couples came in after us received there order and where leaving when we finally got our food. We asked to talk with the manager and he never came out again to speak with us. unbelievable Read more
Complaint from Terrible thanksgiving meal on 28 November 2021 about Cracker Barrel.
Very unhappy with the 3 meals we ordered on thanksgiving day.. I ordered 3 meals (take out) for my family first they said it will take 10 minutes waited for 45. Got home checked the order only had small slivers... Read more
Complaint from Kathi on 27 November 2021 about Cracker Barrel.
I ordered my food 2 weeks ago to be picked up at 4:15 on Thanksgiving Day. When I went to pick up the food on Thanksgiving Day I sat on the road in front of Cracker Barrel for 45 minutes... Read more
Complaint from WWetzel on 25 November 2021 about Cracker Barrel.
After my son Won custody of his Girls we stopped to have lunch at this Cracker Barrel it was @1:30 hardly anyone in restaurant, was told they had to clear table (5 of us) took 15 min to get sitting... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
