Cracker Barrel complaint: Very poor service and quality of food.

Good afternoon –
We moved to Nampa, Idaho 22 months ago.
When we first moved here, we ate at the Cracker Barrel in Nampa at least once a week. The food and service was great. We even ordered the holiday meals for Easter, Thanksgiving, and Christmas for each one of these holidays (for 8-10 people). Things have changed these last few months. In fact, on Thanksgiving the quality of the food was very poor. For example, the sweet potato casserole was very runny.
The portions are much smaller, hot foods are not even warm, chicken has been over-cooked and dried out.
Please check on this particular restaurant.
We dined at the Cracker Barrel in Boise yesterday.
What a difference! Excellent service and quality of food!
Biscuits were even fluffy and not flat and dried out.
Needless to say, we won’t be ordering our Christmas dinner from Cracker Barrel this time.
Thank you for your time!
Have a blessed day.
Sincerely,
Linda Burks