Cracker Barrel complaint: Poor Customer Service
Filed 19 Dec 2021 by David
We had a party of 11 come to Cracker Barrell. The girl at the desk put us down and said it could be 45 minutes. After 50 minutes I went up and she said it should be soon. I went up again at 1 hour and then she told me they probably would not be able to seat us. I pointed out that two parties of 6 had been seated after coming in after us. I pointed them out to her. Her response, sorry. I asked to see the manager. She came out and I explained the situation. I told her I was aware that they were busy and probably short staffed and if they had just said they could not seat us from the beginning we would have gone else where. Her response, sorry and then just stood there and looked at me.
Report
Discussion
0 comments
No comments yet. Been through something similar with Cracker Barrel? Start the discussion above.
More Cracker Barrel complaints
View all 193carry out service
i think cracker barrel is a very good restaurant. my family has eaten at cracker barrel since the store in…
Too long wait on food
My husband I were waiting over an hour a half on food at the Corbin KY Cracker Barrel. When we…
Very poor service and quality of food.
Good afternoon – We moved to Nampa, Idaho 22 months ago. When we first moved here, we ate at the…