Cracker Barrel complaint: 3 Refunds not issued will not communicate

I have had several issues with this location. First, they do not fill the family size items full. The taste of the food is excellent though, always arrives hot, and does not taste old or heated up.

The issue is I cannot get my refunds from them. They have the worst customer service I have seen. I have been put on hold for over 10 minutes twice, told I would get a return phone back, and hung up on. Yes. Hung up.

The order I placed on March 12 was canceled by the store because there was no delivery driver in the area at the time. Completely understandable. However, they never issued a return of $35.27. I also somehow have a bogus charge of $42.02 on my charge card that I never ordered. How did that get that when they cant deliver?? Then on March 31 Uber messed up, called the store and said they are returning my $44.96! That is $120.25

I have never had this much trouble. It is now April 3rd and no refunds. They cannot say my bank is processing it when it has been 22 days! (March 12-April 3.) I am absolutely frustrated.

Please help!!!!! I want my refunds! And some gift cards? Like I said, the food is great, but avoid calling them if you need something.