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Cracker Barrel complaint: carry out wrong and missing things

Open 88 views Restaurants

Filed 23 Aug 2023 by Daniel

We have always have gotten good service in many other locations. But the Belair Air store I have complaints about carry outs. It has happened in the past when I get home the order is wrong or something is missing. today it happened again I ordered a carryout of two Chicken dinners, one with mash pot and string beans. The second with mash pot and fried apples. Got home and no string beans, no gravy for chicken and the fried apples container only half full. Took order back and told hostess I wanted to speak with the manager. He came back and said the manager was busy. the hostess asked me what was wrong with order. He said he would get the missing items for me. After 10 minutes they come out and said they didn’t have string beans and I changed it to another veg. I waited again. they finally brought everything. Never did see manager.

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