Cracker Barrel complaint: Service
Filed 7 Jan 2022 by William
Me my husband ordered 2 teas to drink with our meal, after we got finish, we ask for the complimentary coffee. The waiter brought us our bill and had charged us also for the 2 coffees. We ask the waiter the manager about it and either one of them knew what we were talking about. They stated they had no idea what we were talking about. The food was cold that we received also. I thought that when you ordered tea, there was no charge for coffee. I have always eaten at Cracker Barrel and the other ones has never charged. The Management at Greenwood Cracker Barrel is not knowledgeable and acts like they dont know what they are doing.
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