Cracker Barrel complaint: Workers overworked understaffed and underpaid
Filed 13 Nov 2021 by Worker
I have been working a cracker barrel for a while now, and the workers are all overwhelmed with the lack of food, the lack of compassion and lack of communication. We need a management team that supports us, and is willing to help do things when the floor is full of customers, and complaints. We try to tell them that our customers are unhappy, and they brush it off, bit the second a customer tells them they are unhappy, they are willing to void meals, comp food, and give them new items, as if we, the workers, did not already request it, and was told no. We also get paid 2.13 as servers yet must host, and take Togo orders. Yet we are not compensated for it. I am so ready to leave and just get a new job. They act like they don’t need the servers, but if we leave, who is going to do all of the grunt work.
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