Whataburger Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Whataburger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 3, 2024

Whataburger complaint process

Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Whataburger complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Whataburger?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Whataburger complaints chart

We have received 13 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.

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Whataburger complaint statistics

Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

239
Total complaints
239
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 239 ratings

How to contact the customer service of Whataburger?

Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-628-7437
Contact form:

You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Whataburger reviews: (239)

Authentic experiences shared by our community for your benefit.

Complain about the managers

Complaint from cathyweddle3@gmail.com on 29 May 2022 about Whataburger.

The mangers at this location are very rude and very unprofessional. This had happened serveal times .my husband and I are customer at this location. We have placed serveal on line order at this location . And when we in... Read more

Comments: 0
Rating:

Rude to employee

Complaint from WaterWorks24 on 21 May 2022 about Whataburger.

My wife works there and she fell in bathroom and after she fell she is limping and her knee is swollen and they would not let her go but gm is the one that would not let her go and... Read more

Comments: 0
Rating:

Service

Complaint from Jmoochie on 16 May 2022 about Whataburger.

I don't know what Whataburger's time limit is on fast food but I dam sure know its not 30 minutes! It seems like every time someone goes to this location the customer is pissed off when they leave. Its either... Read more

Comments: 1
Rating:

Too many times

Complaint from Chaplain Angie on 13 May 2022 about Whataburger.

The last several times we have had something wrong with the meal. This time my chicken strips and fries wer old chicken was burned and inedible. I worked for whataburger before. I know how it is. Last time a patty... Read more

Comments: 0
Rating:

Wouldn't serve

Complaint from Bparker5 on 07 May 2022 about Whataburger.

It was 945 when we arrived to eat. The staff had closed the doors and would not serve anyone on the inside. They turned away several individual customers as well as a school that was in town for a game.... Read more

Comments: 0
Rating:

New Managers

Complaint from anonymous69 on 29 April 2022 about Whataburger.

A manager named diana doesnt respect schedules, she is very unfair with the employees, she has preferance towards the employees, she doesn't give breaks to employees or bathroom breaks. Also Maria Hope Ramos, she doesnt respect students working there. She... Read more

Comments: 0
Rating:

Burgers to salty

Complaint from buffalo on 29 April 2022 about Whataburger.

Just purchased 4 kids meal Whataburgers and 2 regular Whataburgers - all had been overly salted - kids would not eat theirs and adults did not like all of the salt. Been going to Whataburger for years and this... Read more

Comments: 0
Rating:

Poor service and management

Complaint from Cadam896 on 29 April 2022 about Whataburger.

Waited 45 min for a whatameal I ordered and drove off because they were taking to long. Not just me a number of people were leaving the drive thru. Every time you go there the service is horrible. Read more

Comments: 0
Rating:

Wrong order

Complaint from Mmartinez180 on 28 April 2022 about Whataburger.

Asked if onions where grilled and was raw onions.. after specifying would’ve just asked for no onions if answered with the right answer. Had 2 previous desired orders not available. Read more

Comments: 0
Rating:

service

Complaint from MAWinters on 21 April 2022 about Whataburger.

The manager Lacrease locked the doors at 9 pm after we walked in, She ignored us as we waited to order at the counter without anyone in front of us. The service was horriable and we felt very unwelcomed. The... Read more

Comments: 0
Rating:

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