Bitten Burger
Complaint from SJacquet on 29 July 2022 about Whataburger.
I was eating a bacon wc whataburger. I was eating with the wrapper. I went to take some of the onions off open it up it was bitten at the bottom. Disgusting Read more
Whataburger complaints
Whataburger Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Whataburger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Whataburger complaint process
Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Whataburger complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Whataburger?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Whataburger complaints chart
We have received 14 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
Whataburger complaint statistics
Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
239
Total complaints
239
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
239 ratings
How to contact the customer service of Whataburger?
Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-628-7437
Contact form:
You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Whataburger reviews: (239)
Authentic experiences shared by our community for your benefit.
cold buns and old buns
Complaint from joe curtis on 23 July 2022 about Whataburger.
cold buns Read more
Mad because my order has been messed up Twice within a weeks time
Complaint from lashundamonroe4@gmail.com on 18 July 2022 about Whataburger.
Ordered a Breakfast on the bun Meal Twice spent like $7.13 both times paid for extra patty which I didn't receive neither time 2nd time food was cold and patty looks like it had been broke off of it's not... Read more
Unprofessionalism
Complaint from jouk on 14 July 2022 about Whataburger.
I visited this location on July 11, 2022 at 11:12 a.,. My Order number was 121981, Customer 31. When I entered the store there was only one elderly gentleman who had previously ordered. We both stood there... Read more
Poor Service; incomplete order and luke-warm food
Complaint from StephenLori on 11 July 2022 about Whataburger.
The customer in seated in front of us complained of the long wait it took them to get their order. We too waited far too long and inquired of our order only to find that it failed to include... Read more
Terrible Drive Thru Service
Complaint from Unhappy Tyler Texas Customer on 07 July 2022 about Whataburger.
Very bad experience! Order was place at 5:25 with only 1 car in front of me. I finally received my order at 5:41. The two ladies working the drive thru had no sense of urgency. They were laughing... Read more
Service
Complaint from trivellasmith@live.com on 06 July 2022 about Whataburger.
On Tuesday, 75 I went to the mentioned Whataburger at 1:48pm. There was only one car already at the window when I placed my order. It was over 10 minutes before I could get up to the window. ... Read more
No condiments, no paper towels, cold food.
Complaint from Sercan on 26 June 2022 about Whataburger.
Cold food, no condiments, no paper towels Read more
Service
Complaint from Cheryl M on 25 June 2022 about Whataburger.
This is the second time in a row, that there was only one vehicle ahead of us, and it took over 20 minutes to get two burgers. The first time it took over 30 minutes, I swore I would... Read more
Undercooked chicken and wak service and people skills
Complaint from Drdrizz on 05 June 2022 about Whataburger.
I went thru drive thru the hatachiken barbawque chicken and chicken strip dinner all ws under cooked I called to let them no the food was unfinished I never asked then for anything they started talking to me like I... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
