While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Panera Bread over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with Panera Bread? Submit your Panera Bread complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 7 complaints about Panera Bread over the last 12 months. The graph below shows a monthly breakdown.
Curious about Panera Bread's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Panera Bread. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Panera Bread by calling 1-855-372-6372. If you want to reach out to Panera Bread through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from eporsche on 27 November 2020 about Panera Bread.
I order food in Panera and eating it outside alone . And this homeless lady came in by and left her cart just beside eating place . She came in where I was eating... Read more
Complaint from Smithhhhhhhhhh on 24 November 2020 about Panera Bread.
Paid $30 for two meals. When asking for the drinks we paid for, only received water cups. Upon leaving, a whole pizza was dropped on the floor. I politely asked for a new one and was told that since it... Read more
Complaint from Baby15 on 21 November 2020 about Panera Bread.
My delivery order was incomplete. We received no bread and butter, no chips, no pickles and no silverware and napkins. We pay enough for the food and delivery, we should receive everything we paid for! Read more
Complaint from edkimmel on 19 November 2020 about Panera Bread.
I tried to use my phone as a member . 6513403673, It did not work. Now I am trying to order and the website and it too confusing to use. Read more
Complaint from khamendrachaudhary on 17 November 2020 about Panera Bread.
I have been a Panera Bread customer for so many years. When I used to dine in at this location I was treated very well by the management and the staff expect of of their employees Paige who treated... Read more
Complaint from lh60024 on 15 November 2020 about Panera Bread.
This is the 2nd time in the last 2 weeks that we were shorted an item in our orderThis time our order was 499126890. 1 item ordered was a bowl of Broccoli Chedar Soup w a French... Read more
Complaint from ASTAPE1 on 14 November 2020 about Panera Bread.
at 353 nov 14 2020 i went in to panera and ordered dinner for my wife and I. Order was hamcheese on bagel with turkey chili pick 2. order for my wife was fuji apple chicken salad.. recieved... Read more
Complaint from mbrotnow on 14 November 2020 about Panera Bread.
I placed an online order for pickup at 1:25. I didn’t get my order until 1:55. When I got the order they included the wrong size. The container the Mac and cheese was in was only 12 full as... Read more
Complaint from Peacejwb on 11 November 2020 about Panera Bread.
I am a combat veteran, served 22 years. I went to have lunch for Veterans Day at this location. After talking to the General Manager Ryan, I was told that Panera Bread do not offer discounts to veterans on Veterans... Read more
Complaint from Lambert on 11 November 2020 about Panera Bread.
ordered a chicken mediterranean salad I could not understand the guy taking the order...he kept asking me if I wanted all these side dishes I said no but he said 'it comes with it' …. I... Read more
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