I am a combat veteran, served 22 years. I went to have lunch for Veterans Day at this location. After talking to the General Manager Ryan, I was told that Panera Bread do not offer discounts to veterans on Veterans Day. This is a one day a year honoring veterans. I frequently patronize this establishment on a daily basis. I am currently typing this complaint up, while I am in Panera Bread eating a salad. I have been on hold for about 30 minutes. I finally reached David in customer service. He stated to me that different cafes have different policies when it comes to providing discounts to veterans.
One day out of 365 days in a year on Nov 11th of every year provide a discount to all veterans, providing that they can show veteran status.