Panera Bread complaint: Terrible Service!

Name: Terrible Service!
Item: Panera Bread
Rating: 1
Author: Maddie

Open 14 Nov 2020 173 views Restaurants

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Filed 14 Nov 2020 by Maddie

I placed an online order for pickup at 1:25. I didn’t get my order until 1:55. When I got the order they included the wrong size. The container the Mac and cheese was in was only 12 full as well. Disappointed.

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Case details

Status: Open
Company: Panera Bread
Filed: 14 Nov 2020
Rating: 1/5
Desired resolution: Refund. I paid $8 for 2 bowls that were only HALF full.
Problem: Order late, bowls only half full
About: mac and cheese
At stake: $8

Progress

Filed
Company notified
Company replied
Resolved

14 Nov 2020 Complaint filed and published
14 Nov 2020 Message from Bizzy: we notified Panera Bread about this complaint.

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