Panera Bread complaint: Did not get what I ordered

Name: Did not get what I ordered
Item: Panera Bread
Author: Dawn

Open 10 Mar 2021 231 views Restaurants

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Filed 10 Mar 2021 by Dawn

I asked for a large Pepsi (light ice). It costs more than a bottle of soda ($3.19) so I expect what I ordered. The container was all ice with a little bit of soda. I couldn’t ask to redo because I was already in the line for 15 minutes needed to get to work. This keeps happening there. Total disappointment.

Panera Bread complaint: Did not get what I ordered — Photo Dawn uploaded with this complaint

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Case details

Status: Open
Company: Panera Bread
Filed: 10 Mar 2021
Desired resolution: Give me a coupon for two free large sodas to compensate.
Problem: Drink cup filled mostly with ice
About: large soda
At stake: $3.19

Progress

Filed
Company notified
Company replied
Resolved

10 Mar 2021 Complaint filed and published
10 Mar 2021 Message from Bizzy: we notified Panera Bread about this complaint.

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