Complaint: Order always messed up

on 25 March 2021 about Panera Bread in category Restaurants

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My complaint:

I ordered food received multiple email stating on its way,it arrived and driver left at door. Food was never delivered had just been sitting for over an hour. Good I ordered was no good. General manager says she can’t remake my food but can make me something else? So why not remake what i ordered. Everytime i order things are wrong or missing. I’m started to feel like it’s a racial thing. My co workers are Caucasian and never have issues. It’s disgusting to think one of my favorite places is deliberately messing up my order.

0 0 votes
Justified complaint?

Suggested solution:

I’m not sure they can at this point

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