While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Panera Bread over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with Panera Bread? Submit your Panera Bread complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 7 complaints about Panera Bread over the last 12 months. The graph below shows a monthly breakdown.
Curious about Panera Bread's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Panera Bread. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Panera Bread by calling 1-855-372-6372. If you want to reach out to Panera Bread through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Katharine Kobi on 18 August 2020 about Panera Bread.
First- I ordered a half sandwich and I received a whole sandwich( I did pay for the whole) Second and more importantly, the order taker was rude, abrupt and acted thoroughly disgusted that we were even there- horrible attitude! Third:... Read more
Complaint from May9999 on 18 August 2020 about Panera Bread.
On August 18 I placed an online order at 9:15AM and I literary live 5 minutes from the store and I receive my order 10:07AM ( almost an hour ) my coffee was cold and also my... Read more
Complaint from ferrari154 on 15 August 2020 about Panera Bread.
I received a $10 gift card after purchasing a $50 Panera Christmas Gift card for a friend. The eGift Card is 6177 7812 6691 1571 and the Pin is 9378. Due to COVID-19 I haven't gone to any restaurants... Read more
Complaint from Maria Keller on 13 August 2020 about Panera Bread.
Placed our order. Order was incorrect. When I finally received my sandwich I took two bites and felt something hard. I realized that a piece of sharp plastic was in the sandwich. I returned to the... Read more
Complaint from Mary.mgarcia123@gmail.com on 09 August 2020 about Panera Bread.
this was our second time to panera to order our food ,we ordered 2 southwest chicken soups which we got home did not receive all that goes with the soup, so we called and jeanna the manager answered I examined... Read more
Complaint from Baldimosm on 09 August 2020 about Panera Bread.
I ordered my food as usual following online forum for order to be brought to car as I have done before. I checked in as “I am here” button as directed on my email. Parked in designated pick up area.... Read more
Complaint from Mbehrend on 05 August 2020 about Panera Bread.
I cannot tell you how many times I’ve not ordered from Panera and went somewhere else instead. Your website for catering orders makes you go through the order until you reach $75 maximum. The I get a message... Read more
Complaint from Jennifer_leigh123 on 04 August 2020 about Panera Bread.
On 8420 I placed an online order for delivery at exactly 535pm. It said it was to arrive between 605 and 615. Food did not arrive until 7pm. The food was not good because it had been sitting for so... Read more
Complaint from DLH on 03 August 2020 about Panera Bread.
Have been to 3 locations in Louisville my Dutchmans lane Dixie hwy Springhurst all location are not fill up salad dressing containers era with dressing WHY! Just asking for a normal serving with my salad sure this is happening... Read more
Complaint from Marilyn Jesseman on 03 August 2020 about Panera Bread.
My husband and I are 80 and since virus we are not going out but on Friday we had to pick up prescription and had received an email regarding Panera Duets for $5.99. SO we stopped and ordered but was... Read more
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