While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Panera Bread over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Panera Bread? Submit your Panera Bread complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 7 complaints about Panera Bread over the last 12 months. The graph below shows a monthly breakdown.
Curious about Panera Bread's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Panera Bread. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Panera Bread by calling 1-855-372-6372. If you want to reach out to Panera Bread through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from CAPRICIA on 02 March 2024 about Panera Bread.
ON 28 FEB 2024 I work on 2240 Rock Merritt Ave, Fort Liberty, NC 28307. Approximately at 11:57 I pulled into the drive thru and waited. There were at least 6 cars ahead of me. At 12:35 when I made... Read more
Complaint from Sap on 26 January 2024 about Panera Bread.
The last two times ordering your broccoli and cheese soup was extremely watery. Read more
Complaint from Linda A on 23 December 2023 about Panera Bread.
We have complained about this location twice and nothing has been done. The only options available for coffee are half and half and almond milk (sometimes that is not even available). The manager says it’s because if he puts out... Read more
Complaint from Mary Dagostino on 04 October 2023 about Panera Bread.
My husband and I ate dinner at Panera Bread this evening. We ordered 2 chicken brocolli bowls. The chicken looked different to me from what I usually eat, so I went to the front and asked... Read more
Complaint from Najja on 29 August 2023 about Panera Bread.
I come to Panera Bread after school spend money there every single day. Therefore, almost all of the workers either know me or my face. Yesterday around 5 pm I placed my usual pickup order for a Toasted Steak... Read more
Complaint from Jastinebaugh@gmail.com on 14 August 2023 about Panera Bread.
Utilized drive thru our mistake Ordered 1/2 salad 1/2 sandwich Salad was menial and when we opened container it spilt everywhere Sandwich was good but pricing was too high Diet Pepsi taste was not correct Bread was just tossed in bag with no covering. No straw Read more
Complaint from Anonymously2 on 18 May 2023 about Panera Bread.
As a customer of that goes to Panera bread often I was waiting for my food to be prepared and over heard an employee talking about golf. I heard her say to other employees golf was a white mans... Read more
Complaint from Lazarus9694 on 31 March 2023 about Panera Bread.
My Manager General Manager Ace has used a false write up against me and I wanna file a complaint against the managers actions.... Please get me in contact with a corporate office from Panera bread so I can be assisted... Read more
Complaint from mtcasher on 08 March 2023 about Panera Bread.
Place an order for 2 Bowls of Onion Soup and a white cheddar sandwich. When I was called to pick up the order and took it back to the table the onion soups we not HOT. I returned to the... Read more
Complaint from Blue Sparrow on 08 October 2022 about Panera Bread.
I am a loyal Panara Bread customer and member the the sip club. I purchase beagles, treats, and beverages at various Panara Bread locations on an almost daily basis. Recently I have been harassed on multiple occasions by... Read more
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