Panera Bread complaint: Overpriced and horrible service

Complaint from Smithhhhhhhhhh reported on 24 November 2020 about Panera Bread

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My complaint:

Paid $30 for two meals. When asking for the drinks we paid for, only received water cups. Upon leaving, a whole pizza was dropped on the floor. I politely asked for a new one and was told that since it wasn’t their mistake we could get a new one to go.

Suggested solution:

Offer a new meal or refund

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