Panera Bread Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Panera Bread over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Panera Bread's offerings.

Sentiment data last updated on March 28, 2024

Panera Bread complaint process

Do you have a dispute or had a bad customer experience with Panera Bread? Submit your Panera Bread complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Panera Bread.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Panera Bread complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Panera Bread?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Panera Bread complaints chart

We have received 8 complaints about Panera Bread over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Panera Bread complaint statistics

Curious about Panera Bread's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!

203
Total complaints
203
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 203 ratings

How to contact the customer service of Panera Bread?

Below, you will find the contact information for the complaint department of Panera Bread. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-855-372-6372
Contact form:

You can contact the customer service of Panera Bread by calling 1-855-372-6372. If you want to reach out to Panera Bread through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Panera Bread reviews: (203)

Authentic experiences shared by our community for your benefit.

service

Complaint from Cindy Boyer on 23 September 2022 about Panera Bread.

We ordered a bagel platter for our workers. It was terrible. Not only did the order come a half hour late, but the bagels were just thrown in an open brown bag. They were to be toasted.... Read more

Comments: 0
Rating:

Sandwiches requested

Complaint from Applebees on 11 September 2022 about Panera Bread.

Hi, was there ordering a U pick 2, a BLT with avocado and I asked for no mayonnaise, no cheese with a plain bagel and my second choice was a Caesar salad with no Parmesan cheese. When I pick up... Read more

Comments: 0
Rating:

Fall hazard!!

Complaint from Gemrit01 on 03 September 2022 about Panera Bread.

I went into Panera to eat and ordered my food. I got my drink and sat down. When it was time to go get my food, I saw that the ENTIRE tiled area was covered in very soapy... Read more

Comments: 0
Rating:

You Pick Two

Complaint from djb on 15 July 2022 about Panera Bread.

Ordered Pick Two----Flat Bread Pizza and Soup. Received a full Pizza and Small Bowl of Soup. If you order Pick Two you usually receive a half sandwich and a small salad or small soup. My question is... Read more

Comments: 0
Rating:

Messed up Order

Complaint from SierraSL on 26 May 2022 about Panera Bread.

Saturday May 21st I ordered food from Panera through Door Dash. They sent me someone else's order. I reached out and was told the money would be credited back to my debit card....the money still isn't there. Monday I tried... Read more

Comments: 0
Rating:

Sandwich was horrible

Complaint from DJ Robinson on 14 May 2022 about Panera Bread.

I have ordered from Panera a million times... Never had a problem... Love Panera... but today was awful... I ordered through Door Dash... it wasn't very long... I decided to try the New chicken sandwich.. not the spicy one. That chicken had... Read more

Comments: 0
Rating:

Menu mixup

Complaint from DJA on 06 May 2022 about Panera Bread.

I visited your whitby store yesterday, first time. I wanted 2 half sandwiches but was unflamilar with your menu. (Pick 2) I did not want any extras. I paid $5.99 for a half tuna and $8.99 for a... Read more

Comments: 0
Rating:

Tuna salad sandwich

Complaint from tjjohnson on 03 May 2022 about Panera Bread.

My husband and I both ordered the tuna salad sandwich last Sunday....it was terrible and almost impossible to eat. The bread was so hard you could hardly bite into it and the portion of tuna on the sandwich was... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?