While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Etihad Airways over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Etihad Airways? Submit your Etihad Airways complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 41 complaints about Etihad Airways over the last 12 months. The graph below shows a monthly breakdown.
Curious about Etihad Airways's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Etihad Airways. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Etihad Airways by calling 1-877-690-0767. If you want to reach out to Etihad Airways through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Ndolgu on 08 May 2023 about Etihad Airways.
On 10th of March I bid for a business class upgrade for my flight EY460 from Abu Dhabi to Melbourne on 14 March 2023. The funds (AU$ 2910) were taken out of my bank account however the upgrade was not... Read more
Complaint from rpatibandla on 24 April 2023 about Etihad Airways.
In May 2022 I travelled from STL to Hyderabad through a single Etihad ticket booking. When I reached Hyderabad I did not receive my baggage and I filed a complaint. I was traveling for 10 days for a wedding. Since... Read more
Complaint from NicolaC on 16 April 2023 about Etihad Airways.
In early October 2022 Etihad pulled me, at the departure gate, from a flight home from Abu Dhabi to Melbourne and could not get me another flight for 4 days. They eventually agreed to compensate me 600 Euro. Despite agreement... Read more
Complaint from Tony M on 14 April 2023 about Etihad Airways.
Hello SirMadam, Ref: Booking X14X2D and Electronic ticket 607 2402079464 - 65 - Anthony Machado ... Read more
Complaint from kpraodas@gmail.com on 07 April 2023 about Etihad Airways.
Hello, On 9th march 2023 I have tried to book flight ticket on Etihad website from Doha to Hyderabad, unfortunately ticket booking was not ed and amount 620 QAR debited from my account. I didn't receive any mail from Etihad on... Read more
Complaint from ZB on 31 March 2023 about Etihad Airways.
I write this complaint here because my case is not solved since november 2022 ! hope to get back my money ! I got a travel bank amount in february 2022, i received an email saying i have 730 days... Read more
Complaint from Tiggy on 29 March 2023 about Etihad Airways.
Etihad has offered an amount 50US for compensation of damages luggage. This sounds nice however they send emails with links that dont work and then close the case. I have now called 6 times, average an hour always ending the... Read more
Complaint from Rasel on 25 March 2023 about Etihad Airways.
. I booked a ticket on Etihad website on 12232022. When I was checking to manage my booking on 3162023. I was not able to find my ticket. I called Etihad Customer service within 30mins to ... Read more
Complaint from Daddi1 on 24 March 2023 about Etihad Airways.
We booked a return ticket from Sydney to Mumbai with Etihad airways. On the way back they denied boarding a plane on the basis, we had a stop over more than 24 hours. And my wife s passport s expiry... Read more
Complaint from Mohnish kumar on 22 March 2023 about Etihad Airways.
I have booked a ticket thru etihad website, due to some circumstances I have to change my flying date. I called the etihad customer service make change paid the Penalty and air fair difference and ticket was issued and ed.... Read more
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