While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dunkin Donuts over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 17, 2024
Do you have a dispute or had a bad customer experience with Dunkin Donuts? Submit your Dunkin Donuts complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dunkin Donuts.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Dunkin Donuts complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 20 complaints about Dunkin Donuts over the last 12 months. The graph below shows a monthly breakdown.
Curious about Dunkin Donuts's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Dunkin Donuts. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Dunkin Donuts by calling 1-800-447-0013. If you want to reach out to Dunkin Donuts through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from bbomanm1@hotmail.com on 27 June 2021 about Dunkin Donuts.
This has happened twice that I have visited this location. The first time I was headed out of town and it was early in the morning and this location is a prime location because it is just before you get... Read more
Complaint from nikkie5903 on 08 June 2021 about Dunkin Donuts.
Yesterday I went to this Dunkin Donuts and arrived there at 5:37pm. I waited at the speaker for nearly 3 min until someone said they were closed. I asked don't you close at 6pm and the gentleman said yes but... Read more
Complaint from ImSarcastic72 on 06 June 2021 about Dunkin Donuts.
I actually have two complaints to talk about. First, I cannot drive anymore because of health issues so if I want to go to places I take the bus, Uber or walk. I am aware about the COVID rules and... Read more
Complaint from cali_1964 on 04 June 2021 about Dunkin Donuts.
The service lately has been horrifically slow. It takes anywhere between 15-30 minutes on an average to get a coffee in the drive thru. To make matters worse, the woman keeps overcharging me. I ask for items... Read more
Complaint from Runnlinn on 12 May 2021 about Dunkin Donuts.
EVERYDAY MY BF AND I STOP AND GET XTR LARGE HOT COFFEE AND ICED COFFEE. DRIVE THRU WAS LONG SO WE WERE SHORT OF TIME AND WENT INSIDE. I WAITED IN CAR. EVERY PERSON WHO WENT IN... Read more
Complaint from Bhrabovsky@aol.com on 07 May 2021 about Dunkin Donuts.
I had bought a grill cheese sandwich which was disgusting I would like my money back the cheese was on the paper the bread was stale I no would like my money back please Read more
Complaint from uncle on 28 April 2021 about Dunkin Donuts.
have to wait in drive even when nobody else is there for the last two day my coffee has been made wrong today I asked for a almond joy got a black when gave it back they added... Read more
Complaint from GFigz on 06 April 2021 about Dunkin Donuts.
I ordered a large Macchiatto with caramel swirl (hot) and a glazed donut and a vanilla cream. I picked up the food thru the driver thru and she is in a hurry to get me to move. I checked the... Read more
Complaint from maryhbg on 01 April 2021 about Dunkin Donuts.
On two separate occasions I ordered lattes on the app and requested curbside pickup. Both times I waited in my car for 15 minutes before I had to go in and get the coffee. I understand mistakes happen... Read more
Complaint from tinabartlett@ymail.com on 01 April 2021 about Dunkin Donuts.
Place is nasty inside and door windows r nasty rubbish all over ground by door Read more
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