While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dunkin Donuts over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Dunkin Donuts? Submit your Dunkin Donuts complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dunkin Donuts.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Dunkin Donuts complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 21 complaints about Dunkin Donuts over the last 12 months. The graph below shows a monthly breakdown.
Curious about Dunkin Donuts's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Dunkin Donuts. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Dunkin Donuts by calling 1-800-447-0013. If you want to reach out to Dunkin Donuts through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from DDHV2023 on 12 May 2023 about Dunkin Donuts.
Service person behind counter was rude YELLED at me because I didn’t order thru the kiosk I was paying cash so I thought I didn’t need to do that. I LOVE DD coffee but I do not need... Read more
Complaint from Gray Cho on 26 February 2023 about Dunkin Donuts.
The manager seems to have a mental problem. When they handed it over me a food I was checking inside to see everything is inside. After 2 second manager started being rude. She says SIR EVERYTHING IS INSIDE . and... Read more
Complaint from Suza271 on 18 February 2023 about Dunkin Donuts.
To Whom It may concern: I pick up breakfast daily--- as in every day of the year Dunkin donuts is open. I generally spend between $6-10 every day. Previous to the last month I've had issues with the store at... Read more
Complaint from Fatman on 22 January 2023 about Dunkin Donuts.
I’ve went to this location several times and gotten the wrong product or not fresh donuts. My recent order was supposed to be lemon filled and crème filled. Read more
Complaint from GloRam21 on 08 January 2023 about Dunkin Donuts.
Today is January 8th and I made an order around 11:30 in the morning my daughter came back with the order one coffee was freezing cold and the other 1 was hot..it tastes like the coffee has been sitting there... Read more
Complaint from Johnsims on 26 December 2022 about Dunkin Donuts.
Got coffee on way to work an almost swallowed a stainless steel screw on my last drink of tha cup Read more
Complaint from Rancor on 23 December 2022 about Dunkin Donuts.
I purchased a $25 gift card for our granddaughter as a Christmas present. When she went to use it, it did not work. We took the card back to the store and at first tried to tell us... Read more
Complaint from ol lady on 04 October 2022 about Dunkin Donuts.
10-4-2022 went and got coffee this morning as i do everyday 2 to 3 xs a day i got home with my coffee took a sip and got a mouthfull of coffee grounds i strained my coffee just to... Read more
Complaint from alboy on 21 August 2022 about Dunkin Donuts.
Purchased 6 donuts, thursday 8182022.When I walked into the store I asked for 2 vanilla frosted, 2 chocolate frosted and 2 sugar raised donuts. I was told by the clerk that they do not carry sugar raised donuts. I don't... Read more
Complaint from Christinapawlak9@gmail.com on 14 July 2022 about Dunkin Donuts.
This morning on my way to work i mobile ordered a few items, one of them being a toasted cinnamon raison bagel with strawberry cream cheese, upon arriving to work i noticed my bagel was not toasted, no big deal,... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
