Filed 27 Jun 2022 by N
Clerk did not follow instructions and did not tighten lid on hot coffee. Kaitlynn failed to secure the lid on my hot coffee and when I left it popped open and soaked my hand and burned. When I returned it she said nothing no apology and then said she had to make a new pot. I also asked her to give me a bagel not toasted and explained that I wanted to bring it home so that it was hot by toasting it myself. When I got home I opened up the bag and the bagel was toasted therefore I received a cold bagel. Even on the receipt it indicates not toasted. See receipt attached
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