While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dunkin Donuts over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Dunkin Donuts? Submit your Dunkin Donuts complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Dunkin Donuts complaint letter — and send it to their corporate office on your behalf.
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We have received 21 complaints about Dunkin Donuts over the last 12 months. The graph below shows a monthly breakdown.
Curious about Dunkin Donuts's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Dunkin Donuts. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Dunkin Donuts by calling 1-800-447-0013. If you want to reach out to Dunkin Donuts through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from nodell52 on 10 August 2020 about Dunkin Donuts.
The young lady who waited on me at the drive thru had an attitude when i reached the window. She had already made a mistake on the order ahead of my car then I handed her my dunkin card... Read more
Complaint from Misha on 01 August 2020 about Dunkin Donuts.
My Husband likes Dunkin Donuts so every afternoon I take him to the drive-up to get his coffee and Donut. The employees there are getting worse every time we go, first it was forgetting his donut, then it was giving... Read more
Complaint from maychang on 28 July 2020 about Dunkin Donuts.
The $2 iced coffee promo was not applied as advertised. I purchased the Medium iced coffee today, 7282020, via the Dunkin Donuts Dunkin’ Mobile® App and paying with DD Perks but was charged a total of $3.20 ($2.99 for the... Read more
Complaint from Mcorreia on 22 July 2020 about Dunkin Donuts.
Passing through Fostoria. Ordered medium Hot coffee went through the drive through, 388 8:13:45 PM. Read more
Complaint from Ms. Dukes on 21 July 2020 about Dunkin Donuts.
I tried to take your customer survey, but it keeps saying I have the incorrect survey code, I do not (survey code 02604-40870-0607-2102) Trans. Seq. 742026-Register 5- Cashier: Rasheena B. My issue is that I went thru the drive thru at... Read more
Complaint from Zeitgeist on 07 July 2020 about Dunkin Donuts.
Sometime late inJune 2021, I dropped by to this store to get my usual drinks before going to work . Without asking me before handling me my drinks , this lady attempted to hand me the drinks in the... Read more
Complaint from avon lady on 29 April 2020 about Dunkin Donuts.
customers who enter the store wearing their mask but the owner , the manager, and co workers do not wear their mask! customers complain about it , but no one takes it seriously that's against the health dept! Read more
Complaint from hma0865 on 27 April 2020 about Dunkin Donuts.
I placed an order online to be picked up at the Ann Hope Way Cumberland location. I have a ed receipt as well as ation on my credit card. When I arrived to pick up order through the drive-thru, I... Read more
Complaint from Jeanie12345 on 20 April 2020 about Dunkin Donuts.
I went through the drive thru like I do every SatSunday mornings. I place the same order and this time the man told me they only had coconut and French vanilla for the iced coffee- I chose the French vanilla... Read more
Complaint from Yarddog on 20 December 2019 about Dunkin Donuts.
For 2months I been buying 2 bags of cinnamon donuts a day, in the last week and a half the donuts were stale and lacking desirable flavor. Since I got into my car crash and my teeth were knocked out... Read more
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