Complaint: complete rude service by Manager

on 27 April 2020 about Dunkin Donuts in category Fast Food / Delivery / Takeaway

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My complaint:

I placed an order online to be picked up at the Ann Hope Way Cumberland location. I have a ed receipt as well as ation on my credit card. When I arrived to pick up order through the drive-thru, I was told there was no order placed so I told them I would bring it up on my phone and go through the line again. Upon my turn at the window, I was rudely told by the so called Manager to get out of her line and stop backing it up that she had no order for me even though I tried to show her my receipt on my phone. She was the most ignorant individual I have encounter in quite some time. I would like to receive my money back on the order which I will be filing a claim with my credit card company as well as making sure that I state my review of this location as STAY WAY especially if the so called manager of a business is present!!!!!! Not the person I would want to run my business!!!!!

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Justified complaint?

Suggested solution:

I would like to receive a refund for my purchase of $16.25.

Message from Robin from

11 months ago - We have posted a tweet about your new complaint about Dunkin Donuts

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