Dunkin Donuts complaint: $2 iced coffee promo was not applied as advertised

Complaint from maychang reported on 28 July 2020 about Dunkin Donuts

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My complaint:

The $2 iced coffee promo was not applied as advertised.
I purchased the Medium iced coffee today, 7282020, via the Dunkin Donuts Dunkin’ Mobile® App and paying with DD Perks but was charged a total of $3.20 ($2.99 for the coffee $0.21 in taxes).

Suggested solution:

Apply the Promo code as it was advertised and credit with me with an additional drink of my choice for my efforts in reporting this error.

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