While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dunkin Donuts over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Dunkin Donuts? Submit your Dunkin Donuts complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dunkin Donuts.
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Finally, we can turn your complaint into a professional Dunkin Donuts complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 21 complaints about Dunkin Donuts over the last 12 months. The graph below shows a monthly breakdown.
Curious about Dunkin Donuts's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Dunkin Donuts. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Dunkin Donuts by calling 1-800-447-0013. If you want to reach out to Dunkin Donuts through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from tinabartlett@ymail.com on 30 March 2021 about Dunkin Donuts.
I went to that dunking donuts on Sunday workers were not very friendly and the inside is filthy dirty the entrance windows and doorway haven't been cleaned in years Read more
Complaint from gijoe02852 on 30 March 2021 about Dunkin Donuts.
Placed order lg coffee 2 sandwiches 2 hash browns 12.75 after paying told ovens just turned on so they parked me and after 10 min left for work with no food. Read more
Complaint from ritan on 27 March 2021 about Dunkin Donuts.
i was waiting for a frozen coffee and the person helping threw the drink across the counter and it landed on the floor and splashed my shoes and clothes. the people there never even offered to help me or even... Read more
Complaint from Coffeedrinker21 on 26 March 2021 about Dunkin Donuts.
I went inside to place my order and sitting right by the door was the manager and the supervisor having a very heated argument about the managers job. I knew it was them because I said something the the lady... Read more
Complaint from DunkinMan89 on 13 March 2021 about Dunkin Donuts.
I believe I was overcharged for my 6 Bcn Egg Chz Croissants by the cashier there name Joline. She charged me 20.00 for some reason but it should of only came up to 6.54 because all 3 orders only cost... Read more
Complaint from KCRyan on 10 March 2021 about Dunkin Donuts.
This is the 2nd time complaining about the same problem. Poor fit of paper cups to travel trays. Today I wasted another $10.00 buying 3 exlarge hot coffees, when I returned home and was removing travel tray from my car... Read more
Complaint from Barresi850 on 09 March 2021 about Dunkin Donuts.
Went to get donuts at this location around 530pm, the shelves was empty with a few donuts. I ask the kid if there was more selection to pick from. Told me no and then the manager started to... Read more
Complaint from KCRyan on 03 March 2021 about Dunkin Donuts.
The new paper cups don't fit correctly in the take away trays. I understand about saving the environment from styrofoam cups, but because of the poor fit to the trays I now have a passenger seat the color of coffee.Just... Read more
Complaint from cparrasr2 on 24 February 2021 about Dunkin Donuts.
The manager in charge at the time of the visit on 2192021@7:17:55pm had a sign placed on the bathroom door saying: out of service. This sign is always posted on the door because the manager does not want to clean... Read more
Complaint from R.D. on 11 February 2021 about Dunkin Donuts.
As regular latte customers my wife and I have been served very luke warm Hot Lattes 4 times in the past month (twice this week). Three times we have immediately gotten out of our car to ask for new lattes.... Read more
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