Dunkin’ Donuts complaint: Closed too early

Name: Closed too early
Item: Dunkin’ Donuts
Author: Nichole

Open 8 Jun 2021 200 views Fast Food / Delivery

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Filed 8 Jun 2021 by Nichole

Yesterday I went to this Dunkin Donuts and arrived there at 5:37pm. I waited at the speaker for nearly 3 min until someone said they were closed. I asked don’t you close at 6pm and the gentleman said yes but they have nothing available right now.

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Case details

Status: Open
Company: Dunkin’ Donuts
Filed: 8 Jun 2021
Desired resolution: I think they should make sure they stay open until 6pm like the hours say and for them to make sure they have enough until the end of the day. This was horrible to close nearly 30 minutes early probably just so they can be out at exactly 6pm.
Problem: Store closed before posted closing time
About: drive-thru service

Progress

Filed
Company notified
Company replied
Resolved

8 Jun 2021 Complaint filed and published
8 Jun 2021 Message from Bizzy: we notified Dunkin’ Donuts about this complaint.

See all 113 Dunkin’ Donuts complaints

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